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Omnissa India Private Limited is seeking a Staff Software Engineer to lead design and development of next-generation capabilities within the Omnissa Horizon platform, including AI-powered user experiences, intelligent operations, and automation services. You will architect scalable distributed systems, cloud-native services, and AI-enabled workflows that improve productivity and observability.
The ideal candidate has deep expertise in Java, distributed systems, cloud technologies, AI
Join the Workspace ONE Intelligence team and play a key role in shaping the future of digital workspaces. Our team is responsible for building, deploying, and managing the AWS-based Workspace ONE Intelligence cloud service. With a focus on transforming how customers engage with digital workspaces, we leverage analytics, machine learning, and AI to deliver innovative solutions that drive critical decision-making, enhance end user experience, ensure security, and automate IT processes and remediation. We are passionate about rapidly developing high-quality software and applying automation and software engineering best practices to everything we do. We work with the latest AWS technologies and open-source components.
We are seeking a Staff Software Engineer to lead the design and development of next‑generation capabilities within the Omnissa Horizon platform, including AI‑powered user experiences, intelligent operations, and automation services. The role involves architecting scalable distributed systems, cloud‑native services, and AI‑enabled workflows that improve end‑user productivity, platform observability, and operational efficiency. You will drive technical strategy, evaluate and integrate modern AI/ML technologies including LLM‑based solutions, and collaborate across product, security, and platform teams to deliver innovative enterprise features. The ideal candidate has deep expertise in Java, distributed systems, cloud technologies, and software architecture, along with experience building or integrating AI‑driven applications. Strong leadership, mentoring, and cross‑functional collaboration skills are essential to influence product direction and deliver impactful solutions at scale. Expertise in the areas of Java, J2EE, Spring MVC, REST APIs, LDAP, ADLDS, HTTP, SSL, Multi‑Threading, Concurrency, Distributed System design, JMS etc is desired. Knowledge of C++ and windows internal is added advantage. Experience integrating Generative AI, LLMs, AI agents, or intelligent automation into enterprise products, familiarity with RAG architectures, vector databases, prompt engineering, and AI observability, understanding of AI security, governance, privacy, and responsible AI practices are desirable.
Complex Escalation Engineering: Owning the deep technical analysis, debugging, and end‑to‑end resolution of high‑severity, customer‑reported engineering issues.
Architectural & Code Reviews: Reviewing enterprise‑scale customer codebases, cloud configurations, and deployment pipelines to optimize system health and resource utilization.
Product Engineering Feedback Loop: Collaborating directly with internal Microsoft product and core engineering teams to turn customer telemetry and feature gaps into product updates.
Root Cause Analysis (RCA) Documentation: Authoring rigorous, comprehensive post‑incident reviews and technical whitepapers to prevent recurring issues across the ecosystem.
Data‑Driven MTTR Reduction: Consistently lowering Mean Time to Resolution metrics through tool optimization and automated root‑cause analysis.
Hands‑on experience with AI APIs, LLM frameworks, or AI‑assisted development tools, familiarity with prompt engineering, embeddings, vector search, or AI application development concepts are desired.
Location: Bangalore
Location Type: HYBRID / ONSITE
What is the leadership like for this role? What is the structure and culture of the team like? This role will be reporting to the Senior Engineering Manager, Engineering. Our team’s focus is on challenging the status quo by innovating but at the same time getting stuff done. We believe in building trust amongst all our stakeholders and committing to make our customers successful. The team is organized based on modules to define clear responsibility and accountability. At the same time teams are fluid enough to own up whatever is needed for the larger product to be successful.
Omnissa is the digital work platform leader, trusted by thousands of organizations worldwide as the former VMware End‑User Computing business. We make digital work, work – for businesses and their people. No painful IT processes or productivity trade‑offs. Instead, a seamlessly delivered digital employee experience that simplifies work. Our comprehensive digital work platform enables IT teams to provide secure, personalized experiences for every employee, on any device. Omnissa unifies, automates, and efficiently scales the digital workspace. By empowering employees to do their best work, anywhere, we help workforces everywhere unlock exponential business value. All is made possible with the Omnissa™ Platform, the first AI‑driven digital work platform for smart, seamless, and secure work experiences from anywhere. It integrates multiple industry‑leading solutions across Unified Endpoint Management, Virtual Desktops and Apps, Digital Employee Experience, and Security and Compliance.
By continuously adapting to users’ work styles, Omnissa optimizes user experience, security, IT operations and costs. Recognized as 2025 Digital Workplace Company of the Year 2025 InfoWorld Awards Finalist – App Volumes RemoteTech Breakthrough Award Winner – Digital Workplace Company of the Year CRN Product of the Year Finalist – Omnissa Horizon (DaaS)
Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.