ITOM Developer

Vision Beyond Resources India Private Limited; Bengaluru; Hybrid; INR 12,00,000 - 20,00,000; Full time

Job summary

A leading technology company is seeking a ServiceNow Developer to join their hybrid team in India. You will be responsible for designing solutions for the Configuration Management Database and providing clients with technical guidance to maximize their ServiceNow investments. Candidates should possess over 8 years of experience with strong skills in JavaScript and ITSM modules. Excellent problem-solving abilities and communication skills are essential.

Qualifications

• 8+ years of experience required.
• Strong technical skills required including proficiency in JavaScript and ServiceNow scripting.
• Ability to work independently with minimal supervision.

Responsibilities

• Design and optimize solutions for Configuration Management Database (CMDB).
• Support IT Service Management (ITSM) and IT Operations Management (ITOM).
• Provide technical and functional guidance to clients.

Skills

ServiceNow modules experience

JavaScript proficiency

Problem-solving skills

Communication skills

Education

Bachelor’s degree in computer science or related field

Tools

ServiceNow

Job description

Overview

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

About the Job: A ServiceNow functional consultant helps clients implement and optimize their ServiceNow environment. They provide technical and functional guidance, and work with clients to understand their business needs.

Job Details

• Job Title: Service Now Developer
• Location: Noida / Chennai / Bengaluru / Pune / Hyderabad
• Educational Background: Bachelor’s degree in computer science, Information Technology, or related field.
• Mode of Work: Hybrid
• Experience Required: 8+ years

Responsibilities

• Design and optimize solutions for Configuration Management Database (CMDB)
• Ensure CMDB aligns with the ServiceNow Common Service Data Model (CSDM)
• Support IT Service Management (ITSM) and IT Operations Management (ITOM) functions
• Provide technical and functional guidance
• Deliver solutions to improve operational efficiency
• Ensure clients get the most out of their ServiceNow investment

Qualifications

• Experience with ServiceNow modules like ITSM, ITOM, and CSM
• Knowledge of IT Infrastructure domains and supporting technologies
• Strong technical skills, including proficiency in JavaScript and ServiceNow scripting
• Experience configuring and customizing ServiceNow workflows, applications, and integrations
• Excellent problem-solving and troubleshooting skills
• Strong communication skills
• Ability to work independently with minimal supervision