IT Security Analyst

Wolters Kluwer; Pune District; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Wolters Kluwer is seeking an IT Security Analyst to join our hybrid backend security team in India. The role focuses on IAM incidents, onboarding/offboarding, and privilege management across on-premises and Azure cloud environments.

You will monitor SIEM/EDR alerts, troubleshoot SSO/MFA issues, and collaborate with IT support to enforce policy. A strong foundation in ITIL practices and ServiceNow is desirable.

Qualifications

• Minimum 3 years of hands-on IT security experience.
• Bachelor's degree in computer science or a related field.
• Experience with IAM solutions such as Microsoft Azure AD and MFA.
• Experience with both on-premises and cloud (Azure) environments.
• Understanding of SIEM concepts and security event analysis.
• Understanding of user lifecycle management, access control models, and directory services.
• Familiarity with ITIL practices and ServiceNow.

Responsibilities

• Respond to IAM incidents and service tickets within defined SLAs.
• Perform day-to-day tasks across IAM platforms such as Active Directory and Azure AD.
• Troubleshoot SSO, MFA, AD and Entra ID issues.
• Monitor security alerts and events from SIEM/EDR/IT infra tools.
• Process onboarding, offboarding, provisioning and de-provisioning with RBAC.
• Collaborate with IT support teams and application owners to investigate access issues and enforce policy.
• Escalate complex issues to Level 2/3 engineers and maintain ticket SLAs.

Skills

IAM concepts

Incident response

Troubleshooting

Communication

On-prem & cloud

ITIL processes

Education

Bachelor’s degree in computer science or related field

Tools

Azure AD

SAML/OAuth

Microsoft Sentinel

PowerShell

Python

Job description

## IT Security AnalystApplyremote type: Hybrid (8 days/month)locations: IND - Pune, Kalyani Nagartime type: Full timeposted on: Posted Todayjob requisition id: R0054832This is a technical role requiring prior experience in identity platforms and enterprise IAM processes.**Work Location:** Pune or Chennai (preferred).**Shift Timings:** 24x7 (rotation shifts)**Key Responsibilities:**· Respond to and resolve IAM incidents and service tickets within defined SLAs, following established processes and procedures.· Perform day-to-day tasks across IAM platforms such as Active Directory, Azure AD.· Troubleshoot issues related to SSO, MFA, Active Directory and Entra ID· Monitor security alerts and events from SIEM, EDR, IT infra monitoring tools and other security tools.· Process and troubleshoot user onboarding, offboarding, provisioning, de-provisioning, and access modification requests across enterprise systems, ensuring RBAC and least-privilege principles are followed.· Work closely with IT support teams and application owners to investigate access issues and enforce policy.· Correlate events across multiple security tools to establish initial context. Identify false positives and distinguish them from potential security incidents.· Perform basic investigation using logs, IP addresses, domains, URLs, hashes and user/account information. Investigate indicators such as: Suspicious logins, Phishing attempts etc. and take defined actions· Maintain accurate ticket documentation, ensure appropriate ticket updates and maintain SLAs.· Participate in shift handovers and maintain clear operational communication.· Escalate complex issues to Level 2/3 engineers in a timely manner**Skills and Qualifications:****Work Experience:** Minimum 3 years of hand-on experience in IT security.**Education**: Bachelor’s degree in computer science or a related field.**Required Skills:**o Experience with IAM solutions such as Microsoft Azure AD, Authentication and MFAo Prior experience with both on-premises and cloud (Azure) environmentso Understanding of SIEM concepts and security event analysiso Understanding of user lifecycle management, access control models, and directory serviceso Working knowledge of ITIL practices and experience with ServiceNow.Good to Have Skills:o Basic knowledge of EDR/XDR platforms such as CrowdStrike, Microsoft Defender, etc.o Experience with one or more SIEM platforms such as Microsoft Sentinelo Basic scripting/automation knowledge, preferably PowerShell or Pythono Understanding of access certification and Segregation of Duties (SoD)Soft Skills:o Strong communication skills – Clearly communicate with team members, users, and other technical teams, both verbally and in writing.o Analytical & troubleshooting mindset – Ability to understand problems, ask the right questions, identify root causes, and follow structured troubleshooting steps.o Customer service orientation – Ability to handle user issues professionally and provide a positive support experience.o Time & priority management – Ability to manage multiple requests while meeting defined SLAs and prioritizing security-critical issues.o Team collaboration – Work effectively with team members and cross-functional teamso Adaptability & willingness to learn – Quickly learn new IAM/SOC tools, processes, applications, and technologies.