Security Consultant

Tech Mahindra; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tech Mahindra seeks a mid-level Identity & Access Management (IAM) Engineer to handle Level 2 incidents, provisioning, and integration of IAM tools across on-premises and cloud platforms. The role requires collaboration with IT and security teams to ensure secure access controls and policy enforcement.

The ideal candidate has 5–7 years of IT security experience, hands-on expertise with SailPoint, CyberArk, Azure AD, and Active Directory, plus ITIL and ServiceNow knowledge.

Qualifications

• 5-7 years of hands-on experience in IT security.
• Bachelor’s degree in computer science or related field.
• Experience with both on-premises and cloud (Azure, AWS) environments.
• Experience with IAM solutions such as SailPoint, CyberArk, Azure AD.
• Knowledge of ITIL practices and ServiceNow.
• Basic understanding of network security technologies.
• Excellent communication and teamwork skills.

Responsibilities

• Respond to Level 2 IAM incidents and service tickets promptly.
• Administer IAM tools like Active Directory, Azure AD, SailPoint, CyberArk.
• Monitor IAM infrastructure for high availability.
• Collaborate with IT and security teams to integrate IAM with other tech.
• Handle user provisioning, de-provisioning, and RBAC tasks.
• Assist with onboarding/offboarding processes and least privilege enforcement.
• Coordinate with SOC on access issues and policy enforcement.
• Support access reviews, certifications, and audit requests.

Skills

IT security experience

Communication

Teamwork

Quick learner

Education

Bachelor's degree in computer science or related field

Tools

SailPoint

CyberArk

Azure AD

Active Directory

ServiceNow

ITIL practices

Job description

Job Title: Identity & Access Management (IAM) – Level 2 Engineer

This is a mid-level technical role requiring prior experience in identity platforms and enterprise IAM processes

Work Location: Pune (preferred) or Chennai.

Shift Timings: 24x5 (plus rotational on-call on weekends)

Key Responsibilities:

• Respond to and resolve Level 2 IAM incidents and service tickets in a timely manner.
• Support the administration of IAM tools such as Active Directory, Azure AD, SailPoint, CyberArk, or equivalent platforms.
• Monitor IAM infrastructure to ensure high availability.
• Work closely with IT and security teams to ensure the integration of IAM systems with other technologies.
• Process and troubleshoot user provisioning, de-provisioning, and access modification requests across enterprise systems.
• Assist with onboarding and offboarding processes including role-based access control (RBAC) and least privilege enforcement.
• Work closely with IT support teams, application owners, and SOC to investigate access issues and enforce policy.
• Support access reviews, certification campaigns, and audit requests as part of compliance activities.
• Assist users with SSL certificate renewal
• Help document IAM processes, workflows, and runbooks.
• Identify recurring issues and suggest improvements or automation opportunities.
• Escalate complex issues to Level 3 engineers in a timely manner

Skills and Qualifications:

• Experience: 5-7 years of hand-on experience in IT security.
• Education: Bachelor’s degree in computer science or a related field.
• On-Premises and Cloud Skills: Experience with both on-premises and cloud (Azure, AWS) environments.
• IAM Solutions:
• Strong understanding of user lifecycle management, access control models, and directory services
• Experience with IAM solutions such as SailPoint, CyberArk, Microsoft Azure AD, or similar.
• Incident Management: Knowledge of ITIL practices and experience with ServiceNow.
• Network Security: Basic understanding of network protocols, firewalls, and other security technologies.
• Soft Skills :
• Good communication skills and ability to work in a team-oriented environment
• Quick learner
• Preferred Qualifications: Certifications in IAM or cybersecurity are a plus