IT Operations Manager

Hitachi Automotive Systems Americas, Inc.; New Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Hitachi Automotive Systems Americas, Inc. seeks an IT Operations Manager to drive infrastructure initiatives, collab across teams, and ensure cost-effective IT services. You will govern requirements, budgets, vendor relations, and contract renewals to align IT with business goals.

Role demands strong communication, data analysis, and process redesign experience, with focus on cloud compute/storage, server hardware, networking, and security basics. On-site in Delhi region preferred.

Qualifications

• 6+ years of experience as IT Operations manager.
• Strong knowledge of IT services, including cloud compute/storage.
• Familiarity with hardware vendors Microsoft, Dell, HP, Cisco and Apple.

Responsibilities

• Support IT infrastructure initiatives and collaborate across functions.
• Manage requirements and optimize related processes.
• Develop and manage IT purchasing budgets and track expenditures.
• Manage IT contracts and coordinate with the Purchase team.
• Analyze data to identify purchasing trends and prepare reports.
• Ensure compliance with company policies and contract reviews.

Skills

IT Operations management

Cloud technologies

Budgeting & cost control

Procurement & contracts

Vendor management

Cross-functional collaboration

Tools

Microsoft

Dell

HP

Cisco

Apple

Job description

Job description

The Team: The role involves supporting new IT infrastructure initiatives through effective cross-functional collaboration for requirement gathering and follow-ups. Candidate should have strong knowledge of IT services, including cloud technologies such as compute and storage, along with experience in process redesign and documentation. Experience in tracking and managing IT purchasing requests, budgets, expenditures and ensuring cost-effectiveness across operations.

The Role Support new IT Infrastructure initiatives and collaborate across functions for requirement gathering and follow-ups. Manage requirements, coordinate between functions, implement policies, and optimize related processes. Develop and manage IT purchasing budgets, track expenditures, and ensure overall cost-effectiveness. Manage and track IT contracts, coordinating with the Purchase team as the IT point of contact to ensure timely renewals and optimization opportunities. Work closely with internal IT leads and stakeholders to understand IT needs before submitting requests in the system. Analyse data to identify purchasing trends, find improvement areas, and prepare management reports. Track budgets while ensuring adherence to company policies and compliance requirements. Knowledge of IT service, infrastructure and participate in the process redesign and documentation Understand IT infrastructure/datacentre technologies, such as server hardware and operating systems, storage, networking equipment such as switches, routers, firewalls and wireless access points. Coordinate with technology vendors, ensuring services align with organizational needs, and maintain effective relationships. Implement and manage continuous improvement initiatives to enhance IT Infrastructure services efficiency and effectiveness. Demonstrate strong verbal and written communication skills for effective interaction with internal teams, stakeholders, and vendors.

What You’ll Bring (Requirements)

• Candidate should have 6+ years of experience as IT Operations manager.
• Strong knowledge of IT services, including cloud technologies such as compute and storage, along with experience in process redesign and documentation.
• Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple.
• Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Familiar with contract/agreement review and accurate interpretation.
• Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience.
• Experience in multicultural environment.

About us

We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real‑world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Fostering innovation through diverse perspectives Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth. We are committed to building an inclusive culture based on mutual respect and merit‑based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry‑leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.