It Manager -LOS & Digital Lending

Accord Infosystems; Thane; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accord Infosystems is seeking a Manager/Sr. Manager - IT to oversee requirements management, change control, project delivery, and post-implementation support for LOS and digital lending platforms. You will ensure stability, governance, and business alignment across banking tech stacks.

The role emphasizes handling CR lifecycle, coordinating with vendors, and ensuring smooth UAT, deployment, and production support in a regulated financial services environment.

Qualifications

• BRD, functional specifications, and process flows preparation.

Responsibilities

• Gather and analyze business requirements and prepare BRDs, functional specifications, and process flows.
• Manage the complete Change Request lifecycle including assessment, prioritization, implementation, and tracking.
• Coordinate with business, IT teams, and vendors for project delivery, UAT, deployment, and post-implementation support.
• Manage production incidents, troubleshoot issues, conduct RCA, and ensure timely resolution.
• Monitor application performance, maintain documentation, and drive process improvements and automation.
• Ensure compliance with SDLC, Agile practices, and IT governance standards.

Skills

Banking domain knowledge

Stakeholder coordination

Change management

UAT coordination

Education

Graduate / Postgraduate in IT / Eng

Tools

BRD / FSD documentation

Project management tools

Job description

Position: Manager / Sr. Manager - IT

Role Overview

Responsible for managing business requirements, change requests, project delivery, and production support for Loan Origination Systems (LOS) and digital lending platforms, ensuring application stability and business alignment.

Key Role Responsibilities

• Gather and analyze business requirements and prepare BRDs, functional specifications, and process flows.
• Manage the complete Change Request (CR) lifecycle, including assessment, prioritization, implementation, and tracking.
• Coordinate with business teams, IT teams, and vendors for project delivery, UAT, deployment, and post-implementation support.
• Manage production incidents, troubleshoot application issues, conduct root cause analysis (RCA), and ensure timely resolution.
• Monitor application performance, maintain functional documentation, and drive process improvements and automation.
• Ensure compliance with SDLC, Agile practices, and established IT governance standards.

Required Experience and Skills

• 5-10 years of experience in Banking, NBFC, Housing Finance, or Financial Services.
• Strong knowledge of LOS and digital lending platforms, preferably in Home Loans and Loan Against Property (LAP).
• Experience in business analysis, project and change management, UAT, and production support.
• Strong stakeholder coordination, vendor management, and problem-solving skills.

Qualification

Graduate / Postgraduate in IT, Computer Applications, Engineering, or a related field preferred.