IT Infrastructure & Operations Manager

Wolters Kluwer; Pune District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Wolters Kluwer is seeking an IT Infrastructure & Operations Manager to safeguard and optimize our enterprise technology environment. You will independently manage hardware/software configurations, drive performance improvements, and lead security and compliance initiatives across the organization.

In this role, you’ll mentor junior engineers, oversee backup/recovery operations, and guide major infrastructure projects to ensure reliability and efficiency in a large, global IT landscape.

Qualifications

• Experience configuring and maintaining complex IT infrastructures.
• Ability to plan and implement security controls and audits.
• Strong documentation and inventory management capabilities.

Responsibilities

• Install, configure, and optimize hardware and software systems.
• Resolve complex network and infrastructure issues.
• Oversee system performance and implement improvements.
• Maintain documentation and inventory systems.
• Design and execute backup and recovery operations.
• Lead security implementation and compliance efforts.
• Manage server maintenance, capacity planning, and tuning.
• Assess and deploy critical system upgrades and solutions.
• Provide mentorship to junior staff.
• Lead major infrastructure projects and innovations.

Skills

System configuration

Network engineering

Performance optimization

Technical documentation

Backup & recovery

Security management

Project management

Data protection

Mentoring

Job description

About the Role

As an IT Infrastructure & Operations Manager, you will undertake specialized tasks that are crucial to maintaining and improving our technology infrastructure. Your independent contributions will enhance system reliability, security, and efficiency, playing an indispensable role in supporting our enterprise’s technological needs.

Responsibilities

• Independently install, configure, and optimize advanced hardware and software systems.
• Resolve complex network and infrastructure issues.
• Oversee system performance and implement improvements.
• Maintain and enhance comprehensive technical documentation and inventory systems.
• Design and execute advanced backup and recovery operations.
• Lead security implementation and compliance efforts.
• Manage server maintenance, including capacity planning and performance tuning.
• Assess, recommend, and deploy critical system upgrades and solutions.
• Offer expert-level support and mentorship to junior team members.
• Lead and participate in significant infrastructure projects and innovations.

Skills

• Expert System Configuration: Mastery in configuring and fine-tuning complex systems.
• Network Engineering: Advanced troubleshooting and integration of network solutions.
• Performance Enhancement: Ability to identify and implement performance improvements.
• Advanced Documentation: Skilled in creating and maintaining detailed technical documentation.
• Comprehensive Security Management: Proficient in designing and conducting advanced security measures and audits.
• Complex Project Management: Proficient in leading complex projects with multiple stakeholders.
• Advanced Data Protection: Expertise in developing and implementing sophisticated backup and recovery solutions.
• Mentoring and Guidance: Strong skills in providing direction and training to junior staff members.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity.

Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being.

More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.