Desktop Support Engineer

LeapSwitch Networks; Mumbai; On-site; INR 405,000 - 495,000; Full time

Job summary

LeapSwitch Networks in Mumbai is looking for an IT Infrastructure & Endpoint Security Administrator responsible for managing over 100 devices across multiple locations. The role requires adherence to ISO and SOC compliance while automating policies for security and operational efficiency.

Candidates should have 2-3 years of relevant experience and a degree in IT or related fields. The position offers competitive compensation up to 4.5 LPA.

Qualifications

• 2-3 years of experience in IT infrastructure and endpoint security.
• Proven ability to manage and secure device compliance.
• Strong knowledge of ISO, MeitY, and SOC compliance requirements.

Responsibilities

• Manage end-to-end lifecycle of laptops from provisioning to decommissioning.
• Ensure network security hardening and manage LAN/WiFi.
• Generate compliance reports and maintain audit logs.
• Implement automation tools for IT asset management.

Skills

Endpoint Security Management

Network Management

SaaS Security

Compliance Auditing

Process Automation

Education

Graduates/PGDM in IT Computer Science, Electronics, Electrical

Job description

IT Infrastructure & Endpoint Security Administrator (ISO / SOC Compliant)

Role Type: Single Owner (100+ Devices, Multi-Location Operations)

Overview

We are looking for a highly accountable and process-driven IT Infrastructure & Endpoint Security Administrator who will act as the single point of ownership for managing, securing, and governing all employee endpoints, office networks, and SaaS tools across multiple locations.

This role is designed for a single individual responsible for managing 100+ devices and ensuring strict adherence to security, compliance, and audit requirements (ISO, MeitY, SOC 2/3). The focus is on building automated, policy-driven systems instead of manual operations.

1 Endpoint Security & Laptop Management

• End-to-end lifecycle management of employee laptops (provisioning to decommissioning)
• Enforce encryption, antivirus, EDR, and security policies
• OS patching, firmware updates, vulnerability remediation
• Application restrictions, USB/device control
• Maintain device compliance at all times

2 Asset Lifecycle Management

• New employee onboarding (laptop, accessories allocation)
• Maintain asset inventory mapping (User – Device – Location)
• Employee exit process (data wipe, asset recovery, reassignment)
• Maintain audit-ready asset registry

3 Office Network Management (Pune, Mumbai, Nashik)

• Manage LAN/WiFi, firewall, VLAN segmentation
• Ensure network security hardening and uptime
• Vendor coordination for ISP and hardware
• Troubleshooting and documentation maintenance

4 SaaS & Identity Security Management

• Manage Google Workspace, Slack, and other SaaS tools
• User provisioning/deprovisioning (RBAC)
• Enforce MFA, SSO, and access policies
• Periodic access reviews for audit compliance

5 Compliance & Audit Readiness

• Ensure compliance with ISO, MeitY, SOC 2/3 requirements
• Maintain SOPs, policies, and audit logs
• Generate compliance reports (asset, patching, access)
• Ensure full traceability of all assets and access

6 Advanced Responsibilities (Process Transformation)

• Implement ITAM, MDM, and patch management automation tools
• Centralized logging and audit tracking
• Data Loss Prevention (DLP) and endpoint data security
• Incident response handling (lost devices, malware, breaches)
• Backup and recovery policies for endpoints
• Monthly reporting to management/CISO

Location

Mumbai, Pune

Education

Graduates/PGDM in IT Computer Science, Electronics, Electrical

Experience

2-3 years

Compensation

Budget: up to 4.5 LPA