It Executive

Burgundy Hospitality; Mumbai; On-site; INR 3,00,000 - 5,00,000; Full time

Job summary

A growing specialty retail company is seeking an IT Executive to configure retail systems and maintain network infrastructure in Mumbai. Candidates should possess expertise in SQL queries and have a Bachelor's degree with 2-4 years of experience. This position provides critical IT support and requires good knowledge of POS systems and technical support. Opportunities for career development in an expanding business are available.

Qualifications

• 2-4 years of experience in IT support.
• Expertise in SQL Queries and maintaining databases.
• Understanding of Microsoft Office configuration.

Responsibilities

• Configure retail systems with POS software and hardware.
• Maintain CCTVs, computer systems, and networks.
• Respond to service issues and requests in a timely manner.

Skills

O365

Tally

SQL queries

POS integration

Microsoft Office

Computer hardware knowledge

Technical support

POS systems knowledge

Education

Bachelor's degree

Tools

MS SQL Server

Job description

Position

IT Executive

Responsibilities

• Configuring retail systems with the POS software and other hardware and software infrastructure
• Ensuring that retail systems are producing accurate information that is being reflected in relevant analytic reports
• Receiving, logging and managing calls from internal staff and vendors via telephone and email
• Installing and configuring computer hardware, software, networks, printers and scanners
• Monitoring and maintaining CCTVs, computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing 24x7 availability of critical solutions across the company
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Maintaining backup of all systems across the company
• Maintaining records of software licenses
• MS SQL Server: Ensuring regular maintenance activities, database design, query optimization, data extraction.

Candidate Qualifications & Skill Requirements

• Knowledge of any of the following O365, Tally, SQL queries, integration of POS and Shopify, Olabi, GoFrugal, Odoo, ETP is mandatory.
• Bachelor's degree with 2-4 years of experience.
• Expertise in SQL Queries and maintaining database
• Understanding of Microsoft Office configuration
• Expertise in technical support (over the phone or face to face)
• Good knowledge required in computer hardware, setting up network
• Knowledge of POS systems is an advantage

Job Location

Head Office – Lower Parel, Mumbai

Reporting Manager

IT Manager

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Ligne Roset – a luxury French contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.