IT / Digital Platform & MIS Expert-Fixed Term

ICF; New Delhi; On-site; INR 900,000 - 1,300,000; Full time

Job summary

ICF is seeking an experienced PMU-focused professional to lead functional coordination for portals, MIS, dashboards, and data governance. The role translates programme needs into functional requirements and collaborates with system integrators and IT/security teams to improve platform reliability and reporting.

The assignment is a Fixed Term of 3 years on client-site deployment with field travel as required.

Qualifications

• Minimum 5 years of relevant experience in digital platforms, MIS, e-governance, application management or large IT programmes.
• Experience in coordinating cross-functional teams and managing data quality and reporting requirements.
• Familiarity with APIs, system integrations and data governance concepts.

Responsibilities

• Own PMU-side functional coordination for digital platforms, portals, MIS, dashboards and reporting.
• Document business, functional and reporting requirements and maintain the requirements register.
• Coordinate enhancements, change requests and issue resolution with the system integrator or development agency.
• Monitor user access, workflows, exceptions, pending transactions, system availability and reporting accuracy.
• Coordinate API and approved external-system integrations, including payment/DBT, PFMS, GIS, RMS and related systems where applicable.
• Plan and support UAT, release validation, defect tracking and closure.
• Maintain data dictionaries, reporting definitions, validation rules and master-data requirements.
• Monitor data completeness, consistency and quality and issue periodic data-quality reports.
• Coordinate with designated IT and security teams on cybersecurity, privacy, access-control and least-privilege requirements.
• Develop and maintain management dashboards for physical, financial, beneficiary, asset and milestone monitoring.

Skills

PMU coordination

Requirements gathering

UAT & release validation

Dashboards & reporting

Data governance

Education

BE/B.Tech., MCA, MSc IT/CS

Job description

POSITION SUMMARY

Lead PMU-side functional coordination for portals, digital platforms, MIS, integrations, dashboards and data governance. The role translates programme needs into functional requirements and works with system integrators, development agencies and designated IT/security teams to improve platform reliability, data quality and reporting.

Assignment

Programme Management Unit

Deployment

Fixed Term(3 years), client-site deployment with field travel as required

KEY RESPONSIBILITIES

• Own PMU-side functional coordination for digital platforms, portals, MIS, dashboards and reporting.
• Document business, functional and reporting requirements and maintain the requirements register.
• Coordinate enhancements, change requests and issue resolution with the system integrator or development agency.
• Monitor user access, workflows, exceptions, pending transactions, system availability and reporting accuracy.
• Coordinate API and approved external-system integrations, including payment/DBT, PFMS, GIS, RMS and related systems where applicable.
• Plan and support UAT, release validation, defect tracking and closure.
• Maintain data dictionaries, reporting definitions, validation rules and master-data requirements.
• Monitor data completeness, consistency and quality and issue periodic data-quality reports.
• Coordinate with designated IT and security teams on cybersecurity, privacy, access-control and least-privilege requirements.
• Develop and maintain management dashboards for physical, financial, beneficiary, asset and milestone monitoring.

MINIMUM QUALIFICATIONS AND EXPERIENCE

Education

B.E./B.Tech., MCA, M.Sc. in IT/Computer Science or an equivalent qualification.

Experience

Minimum 5 years of relevant experience in digital platforms, MIS, e-governance, application management or large IT programmes.

KEY COMPETENCIES

• Business and functional requirements
• API and system integration
• User acceptance testing and release validation
• Dashboards, analytics and reporting
• Data governance, privacy and access control

WORKING RELATIONSHIPS AND DELIVERY EXPECTATIONS

• Work closely with Client, internal PMU colleagues and relevant state, utility, financial, vendor or technology stakeholders.
• Maintain role-specific work plans, action trackers, deliverable calendars and supporting records.
• Produce clear, accurate and decision-ready outputs within agreed timelines and quality standards.
• Handle programme, beneficiary, financial, portal and stakeholder information confidentially and follow approved access and information-security requirements.
• Undertake field travel and support urgent programme reviews when required by the assignment.

Please note that this role will be offered contingent upon winning the bid

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

New Delhi Client Office (II88)