IT Automation Engineer

Capital Factory; Bengaluru; On-site; INR 900,000 - 1,800,000; Full time

Job summary

project44’s Global IT Services team is seeking an IT Automation Engineer to own the automation and integration backbone tying HR, Finance, Sales, and Security together. You will also build and operate two internal platforms from the ground up, with hands-on work on Workato recipes, Snowflake queries, and small internal apps.

This role requires comfort solving incidents, designing robust automation, and collaborating with Security, IT, and business teams in a fast-paced environment.

Qualifications

• Own the automation and integration backbone across HR, Finance, Sales, and Security.
• Design, build, and operate internal automation pipelines and platforms.
• Triage and resolve automation incidents and edge cases.

Responsibilities

• Own the Workato recipes, connections, and AI agents for cross-system processes.
• Maintain HR‑to‑IT identity lifecycle and downstream SSO coordination.
• Support finance systems automation with NetSuite and Salesforce integrations.

Skills

Workato

Snowflake

PowerShell

Python

Tools

Retool

Azure AD

NetSuite

Salesforce

Job description

Why project44?

At project44, we believe in better.

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real‑time, AI‑powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next‑gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high‑performance team – we should talk.

AI at project44

We expect every project44 team member, regardless of role or function, to actively leverage AI in their day‑to‑day work. Whether you’re building product, serving customers, managing people, or running operations, AI is a tool you’re expected to use with intent, curiosity, and judgment. We don’t expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team’s AI fluency because we believe it’s a competitive advantage for every person at project44, not just our engineers.
If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high‑performance team – we should talk.

In‑office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on‑site, in our beautiful office four days a week. Together, we’re building something extraordinarily learn, grow, and thrive in our fast‑paced, transformative environment.

About the Role

project44’s Global IT Services team is looking for an IT Automation Engineer to own the automation and integration backbone connecting our HR, Finance, Sales, and Security systems — while also building and running two business‑critical internal platforms from the ground up. This is a hands‑on, high‑ownership role for someone who is equally comfortable writing a Workato recipe, querying Snowflake, standing up a small internal application, and jumping into a helpdesk ticket or production incident when it matters.

What You’ll Do

Systems Integration & Business Process Automation

• Own the Workato platform: build, monitor, and maintain the recipes, connections, and AI agents that automate cross‑system business processes; triage and fix failed or runaway jobs
• Co‑own the HR‑to‑IT identity lifecycle, driving the UKG Pro Azure AD sync that powers joiner/leaver/employee‑change automation, including edge cases and downstream SSO coordination
• Maintain finance systems automation, including NetSuite Salesforce integrations
• Own people‑data and compliance pipelines, including the Culture Amp SFTP integration and the hybrid‑work compliance pipeline feeding manager dashboards and Power BI
• Serve as the go‑to engineer for Retool app incidents that block Customer Success or Finance workflows

Build and Own Internal Platforms

• Design, build, and operate project44’s internal Project Registry — the system of record for every internal app, integration, dashboard, and AI component, along with its governance workflows
• Design, build, and operate project44’s AI/Claude spend governance platform — a business‑critical system for monitoring and controlling company‑wide Anthropic Claude spend, including data pipelines, dashboards, Slack bot workflows, and the policy engine behind it
• Harden both systems for production use: rate limiting, kill switches, phased rollouts, and data‑quality safeguards
• Author architecture documentation and decision records to support review and long‑term ownership

IT Support, Endpoint Security & Compliance

• Triage and resolve helpdesk, escalation, and offboarding tickets across SaaS and hardware requests
• Build automation and scripts (PowerShell/Python) to collect endpoint compliance evidence for SOC 2 and third‑party audits
• Handle joiner/mover/leaver operations, including account terminations and identity‑sync troubleshooting

SaaS, Identity & Vendor Administration

• Support major platform migrations (e.g., Slack Enterprise Grid)
• Run security review and provisioning for new MCP servers and SaaS/AI tool requests in partnership with Security/InfoSec
• Administer SSO/security configuration for vendor tools and troubleshoot integration issues
• Periodically audit service accounts and credential usage for security reviews