IT Administrator

Asymbl; Jaipur; On-site; INR 600,000 - 900,000; Full time

Job summary

Asymbl is seeking an IT Administrator to own end-to-end IT operations from Jaipur, overseeing device life cycle, access management, and network infrastructure. You’ll work with a modern stack including SaaS governance and AI-enabled tools to ensure security and efficiency across the organization. The role reports to the Sr.

Manager, IT, and requires hands-on experience with IAM, MDM, and network security. You’ll drive compliance with SOC 2, ISO 27001, GDPR and contribute to a proactive, scalable

Qualifications

• Experience with identity and access management tools (Okta, Google Workspace) and IAM fundamentals.
• Hands-on with MDM tools (Mosyle, ManageEngine, Intune) and network/firewall administration (Ubiquiti, Sophos).
• Experience managing vendor relationships and SaaS licenses.
• RBAC concepts and managing access across multiple IT tools.

Responsibilities

• Employee & Device Lifecycle: provision/deprovision accounts and manage device lifecycle.
• Network & Security Infrastructure: manage office network, security systems, firewall config, and VPN/ISP failover.
• Identity, Access & Compliance: IAM administration, RBAC enforcement, and quarterly access reviews.
• Automation & Emerging Tools: Slack automations, Salesforce admin, and AI tool integrations.
• Reporting & Documentation: maintain runbooks and audit-ready reports.

Skills

Identity & access management

RBAC concepts

Security compliance

Communication skills

Tools

Okta

Google Workspace

Mosyle

ManageEngine

Microsoft Intune

Ubiquiti

Sophos

Salesforce

Slack

Jira

Job description

We're always on the hunt for bright minds, creative problem-solvers, and technical experts to serve our growing customer base across multi-cloud solutions in the Salesforce ecosystem.

Asymbl is the workforce orchestration company bringing together recruiting technology to hire people, digital labor strategy to onboard digital workers, and platform expertise to bring it all together. We help businesses attract, design, manage, and scale a hybrid workforce that drives more meaningful business impact, faster.

We are building a company where human and digital workers operate as one coordinated system of work, and where go-to-market execution is as intentional as the products and services we deliver.

About the Role

The IT Administrator owns end-to-end IT operations for Asymbl, spanning the device and access lifecycle, network infrastructure, SaaS governance, and vendor and expense management. This role reports to the Sr. Manager, IT, and is based in our Jaipur office.

You'll keep a fast-moving, modern tool stack running smoothly, securely, and in compliance with the standards our business and our customers expect. The role touches nearly every system employees rely on: identity tools, CRM and helpdesk platforms, dev tooling, project management, communication, device management, network infrastructure, security and compliance, secrets management, AI platforms, and HR and finance systems.

Why Join Us?

At Asymbl, IT isn't a back-office function. It's the foundation that keeps a fast-growing, technically ambitious company running. As IT Administrator, you'll own real scope from day one: device and access lifecycle, network and security infrastructure, SaaS governance, and compliance. You'll work across a modern stack that includes AI agentic tools, Slack automation, and Salesforce, and every improvement you make has a direct, visible effect on how smoothly the whole company operates.

If you're a quick learner who likes solving technical problems and driving operational change, this is a role where you'll see that impact fast.

Key Responsibilities

Employee & Device Lifecycle

• Provision and deprovision accounts across the IT tool stack for employee on/offboarding
• Manage laptop and asset assignment and tracking, including asset tags and serial numbers
• Own the complete device lifecycle: procurement, replacement, and resale

Network & Security Infrastructure

• Manage office internet, security systems, attendance machines, and firewall/ISP configuration, including ISP failover setups
• Monitor network performance and lead rollouts such as the Zscaler ZIA deployment
• Manage Mobile Device Management (MDM) enrollment (e.g., ManageEngine, Intune, Mosyle, Jamf) and confirm devices meet compliance standards

Identity, Access & Compliance

• Manage day-to-day Identity and Access Management (IAM) administration, including user and app provisioning, deprovisioning, and access reviews
• Administer Role-Based Access Control (RBAC) across IT tools, enforcing least-privilege and role-based policies
• Implement and manage IT security controls and identity management to maintain compliance with SOC 2, ISO 27001, GDPR, and other regulatory standards
• Perform quarterly access reviews, maintain system log integrity, and generate compliance reports for internal and external auditors
• Configure and maintain system backups, data encryption protocols, and patch management schedules
• Investigate unauthorized or unapproved tool usage to confirm business justification and licensing
• Handle software and vendor invoicing, and submit expense and upgrade requests with cost-benefit justification

Automation & Emerging Tools

• Build and maintain Slack workflow automations that cut down manual work on recurring IT and helpdesk processes
• Support and maintain AI agent integrations and flows (e.g., Claude and connected tools), assisting with configuration and troubleshooting
• Handle basic Salesforce administration, including user setup, permission sets, and simple configuration changes

Reporting & Documentation

• Maintain attendance reports, IT knowledge base articles, and support runbooks for common end-user issues

Qualifications & Requirements

• Experience with identity and access management tools (Okta, Google Workspace admin) and IAM fundamentals
• Hands-on experience with MDM tools (Mosyle, ManageEngine, Microsoft Intune) and network/firewall administration (Ubiquiti, Sophos)
• Experience managing vendor relationships and SaaS licenses
• Working knowledge of RBAC concepts and managing role-based access across multiple IT tools
• Strong communication skills, with the ability to coordinate across security, finance, and HR
• A quick learner who's comfortable picking up new tools and technologies as the role evolves

Preferred

• Understanding of AI and agentic workflows and how AI agents connect to internal tools (e.g., Claude)
• Experience building Slack workflow automations
• Salesforce (SFDC) administration knowledge
• Familiarity with AWS, GCP, Jira, and Okta

What Success Looks Like

• Employees get devices and access provisioned quickly, accurately, and securely from day one
• IT systems stay compliant with SOC 2, ISO 27001, and GDPR standards, with clean results on every audit
• Access reviews and RBAC audits happen on schedule, with least-privilege enforced across the tool stack
• The network, security systems, and device fleet run with minimal downtime or disruption
• IT spend is tracked, justified, and reported clearly to finance
• Employees have reliable self-service documentation and runbooks for common issues