Issue Analytics & Insights, Director, Internal Operations & Quality Control

Morgan Stanley; Mumbai; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

Morgan Stanley is hiring a Director in the Audit division to support business-as-usual analysis and reporting to IAD senior management and firm initiatives. The role sits within Internal Operations & Quality Control, delivering independent assessments of internal controls and governance.

The candidate will execute monthly and quarterly analyses, facilitate QA reviews, and drive data-driven insights using Gen AI, Alteryx, and Power BI. Strong communication with senior stakeholders is essential.

Qualifications

• Knowledge of industry and markets; audit principles and processes
• Ability to analyze data and inform risk views
• Experience coordinating cross-functional reviews and stakeholders
• Experience with automation initiatives or AI-enabled projects
• Strong written and verbal communications

Responsibilities

• Execute recurring deliverables (monthly, quarterly) including issue analysis and control reviews
• Aggregate and report issue data for senior management insights
• Tag and trend analyze issues across functions to inform risk view
• Contribute to AI-enabled initiatives and broader automation efforts
• Support ad hoc data requests across IAD and external stakeholders

Skills

Audit knowledge

Data analysis

Stakeholder management

Change management

Communication

Tools

Alteryx

Power BI

Gen AI

Job description

We're seeking someone to join our team as a Director to support team with BAU analysis and reporting to IAD senior management and strategic department and Firm initiatives pertaining to Issues Analytics.

In the Audit division, we provide senior management an objective and independent assessment of the Firm's internal control environment for risk management and governance. This is a Director level position within the Internal Operations & Quality control job family which is responsible for efficient and effective functioning of the department, supporting the ultimate delivery of high quality assurance services.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What You'll Do In The Role

• Execute recurring deliverables (monthly, quarterly) including issue analysis, thematic control review and identification, facilitation of cross functional QA reviews;
• Support issue data aggregation, analysis, and reporting for senior management insights;
• Act as implementer for key processes, including thematic tagging review and trend analysis of issues across functional groups;
• Contribute to AI-enabled initiatives and broader automation efforts; and
• Support ad hoc data requests and stakeholder deliverables across IAD and external stakeholders

What You'll Bring To The Role

• Knowledge of industry, global markets, and regulatory
• Strong understanding of audit principles, methodology, tools, and processes (e.g., risk assessments, planning, testing, reporting and continuous monitoring)
• Effective change and project management techniques and ability to support teams in adapting new ways of working
• Ability to leverage and analyze data using tools and technology like Gen AI, Alteryx, Power BI to inform focus and views on risk
• Ability to execute multiple deliverables and manage stakeholders in line with shifting priorities
• Strong written and verbal communication skills, with the ability to present information clearly and objectively to senior stakeholders
• At least 5 years' relevant experience would generally be expected to find the skills required for this role

What You Can Expect From Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that’s differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.