International Voice Process | Walmart Customer Support | Bengaluru

JobShop; Bengaluru; On-site; INR 234,000 - 290,000; Full time

Benefits offered by this job

Shift Allowance

Performance Incentives

Career Growth Opportunities

Professional Work Environment

Training Provided

Job summary

JobShop in Bengaluru is hiring a Customer Support Executive for the International Voice Walmart Process. Freshers and experienced candidates with excellent spoken English and communication skills are welcome to apply for a US night shift contiguous to our Bengaluru office.

Responsibilities include handling inbound calls, resolving queries on orders, deliveries, returns and refunds, updating CRM records, and achieving productivity and quality targets while delivering exceptional service.

Qualifications

• Freshers & Experienced candidates are welcome to apply.
• Excellent spoken English and communication skills.
• Basic computer knowledge.
• Willingness to work in US Night Shifts.
• Immediate joiners preferred.

Responsibilities

• Handle inbound customer calls professionally.
• Resolve customer queries related to orders, deliveries, returns, refunds, and account issues.
• Deliver exceptional customer service while maintaining quality standards.
• Update customer information accurately in CRM systems.
• Meet productivity, quality, and customer satisfaction metrics.

Skills

Communication skills

English proficiency

Basic computer knowledge

Job description

Customer Support Executive International Voice Process (Walmart Process)

Greetings from JobShop!

We're hiring enthusiastic candidates for an International Voice Process (Walmart Process) in Bengaluru. Freshers and experienced candidates with excellent communication skills are welcome to apply.

Job Details

• Role: Customer Support Executive International Voice


• Process: Walmart Process


• Location: Bengaluru


• Work Mode: Work From Office


• Shift: US Night Shift


• Working Days: 5 Days Working | 2 Rotational Offs

Salary

• Freshers: 21,000 Take Home + Shift Allowance + Performance Incentives


• Experienced: 26,000+ Take Home + Shift Allowance + Performance Incentives

Roles & Responsibilities

• Handle inbound customer calls professionally.


• Resolve customer queries related to orders, deliveries, returns, refunds, and account issues.


• Deliver exceptional customer service while maintaining quality standards.


• Update customer information accurately in CRM systems.


• Meet productivity, quality, and customer satisfaction metrics.

Eligibility

• Freshers & Experienced candidates are welcome to apply.


• Excellent spoken English and communication skills.


• Basic computer knowledge.


• Willingness to work in US Night Shifts.


• Immediate joiners preferred.

Benefits

• Shift Allowance


• Performance Incentives


• Career Growth Opportunities


• Professional Work Environment


• Training Provided

Contact

Nizam
6360066456

/ 9964080000 / 080-46115600

or visit Our Website Which is jobshop.ai

OR Come direct to Jobshop which is:

Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043

Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6