International Voice Process : 32K : Grads and UG : 5 Days Work : Apply

Outpace Consulting Services; New Delhi, Gurugram District; On-site; INR 325,000 - 389,000; Full time

Benefits offered by this job

Walk-in interview 11am-3pm

Job summary

Outpace Consulting Services in Gurgaon/Noida area is hiring for Customer Support for Travel Process. 12 months BPO experience preferred with 24/7 shifts and 5-day workweek. Immediate joiners are preferred. Walk-ins at Outpace Consulting, C-29, Sec 2 Noida, 11 am to 3 pm. Salary flat 32,000.

Role involves handling queries via calls, WhatsApp, chat, and email, providing accurate product information and resolving issues promptly while maintaining CRM records.

Qualifications

• Graduate/UG with min 12 months BPO experience.
• Excellent communication skills.
• Immediate joiners preferred.

Responsibilities

• Handle customer queries through calls, WhatsApp, chat, and email.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a professional and timely manner.
• Follow up with customers to ensure proper resolution.
• Maintain records of customer interactions and update details in CRM/software.
• Coordinate with internal teams for issue resolution.
• Maintain a positive and customer-friendly attitude.
• Achieve assigned customer service and response-time targets.

Skills

Communication skills

Education

Graduate or Undergraduate

Tools

CRM Software

Job description

Hi,

We are Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process.

Key Highlights:

• 1: Graduate / UG with min 12 months experience in BPO
• 2: Candidate Must Not Have Any Exams in the Next 6 Months
• 3: 24/7 Rotational Shifts
• 4: 5 Days Working
• 5: 32,000 Flat Salary
• 6: Excellent Communication Skills
• 7: Immediate Joiners Preferred

Daily Walk-in @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)

Landmark : Near Hotel Nirulas

Walk-in Time : 11 am to 3 Pm

Job Responsibilities

• Handle customer queries through calls, WhatsApp, chat, and email.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a professional and timely manner.
• Follow up with customers to ensure proper resolution.
• Maintain records of customer interactions and update details in CRM/software.
• Coordinate with internal teams for issue resolution.
• Maintain a positive and customer-friendly attitude.
• Achieve assigned customer service and response-time targets.