International Voice Process| 1way cab |BPO

Axis Services; Hyderabad; On-site; INR 320,000 - 400,000; Full time

Benefits offered by this job

1-Way Cab Facility Available

Job summary

Axis Services in Hyderabad seeks a Customer Support Associate for International Non-Voice Process. You will handle customer queries via non-voice channels and provide accurate, timely resolutions, maintaining professional written communication. The role requires good English communication and basic computer skills.

Freshers or candidates with up to 6 months to 1 year experience are welcome. It offers 5 days work, rotational shifts, and cab facility; salary ranges 3.2 LPA to 4 LPA with take-home

Qualifications

• Good written and verbal English communication.
• Typing and comprehension skills.
• Basic computer knowledge required.
• Customer-handling and problem-solving skills.

Responsibilities

• Handle customer queries through non-voice channels.
• Provide accurate and timely resolutions.
• Maintain professional communication through written channels.
• Follow process guidelines and quality standards.
• Ensure a positive customer experience.

Skills

English communication

Typing

Basic computer knowledge

Customer handling

Problem solving

Education

Graduate / Undergraduate

Job description

Role

Customer Support Associate International Non-Voice Process

Location

Hyderabad

Process

International Non-Voice

Salary Details

• 3.2 LPA
• 19,000 Take Home

Experienced Candidates

• Minimum 6 months of experience
• Up to 4 LPA (30% hike on previous ctc )

Transportation

• 1-Way Cab Facility Available

Work Schedule

• 5 Days Working
• 2 Rotational Week Offs

Shift

• Rotational Shifts / As per process requirements

Eligibility

• Freshers can apply
• Minimum 6 months experience for experienced candidates
• Graduate / Undergraduate candidates
• No pursuing candidates

Key Responsibilities

• Handle customer queries through non-voice channels
• Provide accurate and timely resolutions
• Maintain professional communication through written channels
• Follow process guidelines and quality standards
• Ensure a positive customer experience

Key Requirements

• Good written and verbal English communication
• Good typing and comprehension skills
• Basic computer knowledge
• Good customer-handling and problem-solving skills
• Willingness to work in rotational shifts

Freshers & candidates with 6+ months of experience are eligible to apply.