International Voice | Freshers & Experienced | Cab Provided |

Axis Services; Hyderabad; On-site; INR 212,000 - 301,000; Full time

Benefits offered by this job

Cab facility

Job summary

Axis Services invites candidates for an International Voice Process role based in Hyderabad. The position requires handling international customer queries and providing accurate solutions in English, with rotational night shifts and cab facility support.

Freshers and candidates with international voice or customer support experience are welcome. Excellent communication and customer-service attitude are essential for success in this role.

Qualifications

• Fluent spoken English and clear communication are required.
• Strong listening and customer-handling skills.
• Basic computer literacy is expected for daily tasks.
• Willingness to work in rotational/night shifts and weekoffs.

Responsibilities

• Understand customer queries and provide accurate solutions.
• Resolve customer complaints and service-related issues professionally.
• Maintain a high level of customer satisfaction.
• Communicate effectively with customers in English.
• Follow company policies, processes, and quality standards.

Skills

Fluent English communication

Active listening

Customer handling

Basic computer knowledge

Willingness to night shifts

Willingness to rotational weekoffs

Job description

International Voice Process || Technical Support ||

Position: International Voice Process Work Mode: Work from Office Location: Hyderabad

Responsibilities:

• Understand customer queries and provide accurate solutions.
• Resolve customer complaints and service-related issues professionally.
• Maintain a high level of customer satisfaction.
• Communicate effectively with customers in English.
• Follow company policies, processes, and quality standards.

Shift Details:

• Rotational Night Shifts
• Rotational Weekoffs
• Cab Facility provided

Salary Take Home:

• Fresher: 19,000/month
• 6 to 18 months experience: 22,000/month
• Above 18 months: 27,000/month

Key Skills Required:

• Good spoken English and communication skills
• Good listening and customer-handling skills
• Basic computer knowledge
• Willingness to work in rotational/night shifts
• Willingness to work with rotational weekoffs
• Customer-focused and problem-solving attitude.

Experience, Freshers and candidates with international voice/customer support experience can apply.

References are Highly Appreciated!!