International Process Executive

Gautam Consultancy; Ahmedabad District; On-site; INR 223,000 - 424,000; Full time

Benefits offered by this job

Monthly incentives

Night shift allowance

Cab facility

Meal facility

Training opportunities

International environment

Job summary

Gautam Consultancy is hiring an International Process Executive to handle international processes with US and UK clients from Prahladnagar, Ahmedabad. The role requires fluent English and willingness to work in rotational night shifts.

You will respond to queries, provide solutions, and follow standard processes to maintain service quality. Training is provided, with substantial night shift incentives and cab facility included.

Qualifications

• Minimum qualification: 12th Pass / 10th + Diploma.
• Graduates and undergraduates can apply.
• Freshers and experienced candidates are welcome.
• Fluent English communication skills are required.
• Candidates must be comfortable working in rotational shifts, including nights.

Responsibilities

• Respond to customer queries timely.
• Understand customer concerns and provide appropriate solutions.
• Communicate clearly and professionally in English.
• Follow process guidelines and maintain service quality.
• Ensure customer satisfaction through effective query resolution.

Skills

Fluent English

Education

12th / 10+ Diploma

Graduates/Undergraduates eligible

Job description

We Are Hiring: International Process Executive

Location: Prahladnagar, Ahmedabad
Salary: 20,00038,000 CTC per month
Shift: Rotational shifts (24/7), including night shifts

Roles & Highlights:

• Work with international processes serving US and UK customers.
• Maintain professional communication and deliver a positive customer experience.
• Training will be provided to the candidates.

What You Will Do:

• Respond to customer queries timely.
• Understand customer concerns and provide appropriate solutions.
• Communicate clearly and professionally in English.
• Follow process guidelines and maintain service quality.
• Ensure customer satisfaction through effective query resolution.

Perks & Benefits:

• Monthly performance-based incentives (not target-based).
• Additional night-shift allowance of approximately 5,000 - 7,000, apart from salary.
• Night-shift pick-up and drop cab facility.
• Meal facility provided.
• Training and learning opportunities.
• Opportunity to work in an international work environment.

Eligibility:

• Minimum qualification: 12th Pass / 10th + Diploma.
• Graduates and undergraduates can apply.
• Freshers and experienced candidates are welcome.
• Fluent English communication skills are required.
• Candidates must be comfortable working in rotational shifts, including nights.

Location: Prahladnagar, Ahmedabad

Salary: 20,000 - 38,000 CTC per month

Shift: Rotational shifts.