International Non Voice Process Fresher| Two Way Cab|Hyd|

Axis Services; Hyderabad; On-site; INR 173,000 - 207,000; Full time

Benefits offered by this job

2-Way Cab Facility Provided

2 Rotational Week Offs

5-Day Working Week

Job summary

Axis Services in Hyderabad is hiring freshers for an International Non-Voice Process role. The position requires good written and verbal communication and comfort with rotational night shifts. Work from office with 2-way cab and 5-day weeks.

The role focuses on handling non-voice customer queries, ensuring timely resolutions, and maintaining quality standards while following SOPs and policy guidelines.

Qualifications

• Freshers are welcome to apply.
• Good written and verbal communication skills are required.
• Basic computer skills including typing are expected.

Responsibilities

• Handle customer queries through non-voice channels with accuracy and professionalism.
• Respond to customer queries and requests in a timely manner.
• Ensure resolution of customer requests while maintaining quality and productivity standards.
• Follow SOPs, processes, and company policies.
• Maintain high attention to detail and accuracy in all tasks.
• Communicate clearly to provide a positive customer experience.

Skills

Written communication

Verbal communication

Typing speed

Attention to detail

Education

10+2

Graduation (any)

Tools

MS Office

Job description

International Non-Voice Process Fresher||Two way cab||Hyderabad||

Job Location: Hyderabad
Experience: Freshers
Salary: 17,000 Take-Home per Month

Job Summary

We are hiring Freshers for an International Non-Voice Process role in Hyderabad. Candidates with good written and communication skills who are comfortable working in rotational night shifts can apply.

Key Responsibilities

• Handle customer queries and requests through non-voice channels
• Respond to customer queries accurately and professionally
• Ensure timely resolution of customer requests
• Maintain required quality and productivity standards
• Follow process guidelines, SOPs, and company policies
• Maintain high attention to detail and accuracy
• Ensure a positive customer experience through effective written communication

Eligibility Criteria

• Qualification: 10+2 / Any Graduate
• Experience: Freshers can apply
• Good written and verbal communication skills
• Good typing and basic computer skills
• Strong attention to detail
• Willingness to work in rotational night shifts
• Candidates must be comfortable working from office

Job Details

• Salary: 17,000 Take-Home
• Working Days: 5 Days
• Week Offs: 2 Rotational Week Offs
• Shift: Rotational Night Shifts
• Work Mode: Work From Office
• Transportation: 2-Way Cab Facility Provided

Selection Process

1. HR Round
2. Assessment Test
3. Operations (Ops) Round

Why Join Us?

• Fresher-friendly opportunity
• International process exposure
• 5-day working week
• 2 rotational week offs
• 2-way cab transportation facility

• Opportunity to build a career in the BPO / Customer Service industry