International Customer Service Representative

Talent Acquaintance; Kolkata District; Vor Ort; INR 250.000 - 360.000; Vollzeit

Zusammenfassung

Talent Acquaintance in Kolkata is seeking a customer support professional to handle inquiries, resolve issues, and provide accurate information about products and services. You will build strong relationships to ensure long-term satisfaction.

The role requires excellent communication, the ability to multitask in a fast-paced environment, and teamwork to collaborate with internal teams. A positive attitude and strong problem-solving skills are essential.

Qualifikationen

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong problem-solving and analytical skills with attention to detail.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong teamwork and collaboration skills with a positive attitude.

Aufgaben

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain high product knowledge to effectively address customer concerns.
• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Kenntnisse

Communication

Interpersonal skills

Problem-solving

Analytical skills

Teamwork

Adaptability

Computer proficiency

Jobbeschreibung

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally and courteously.


• Provide timely and accurate information about products or services.


• Build strong relationships with customers to ensure long-term satisfaction.


• Collaborate with internal teams to resolve complex customer complaints.


• Maintain high product knowledge to effectively address customer concerns.


• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Job Requirements

• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced environment with multiple priorities.


• Strong problem-solving and analytical skills with attention to detail.


• Proficient in using computer systems and software applications.


• Ability to adapt to changing situations and priorities.


• Strong teamwork and collaboration skills with a positive attitude.