Intern - Investigator Payments

ICON plc; Chennai; On-site; INR 180,000 - 240,000; Full time

Job summary

ICON in Chennai invites applications for Intern - Investigator Payment Associate to support investigator payments processes and act as the primary contact in the absence of senior staff. The role emphasizes collaboration with Clinical, Finance, IT, and Legal teams to ensure accurate and timely payments.

You will join a dynamic IP group, learn ICON systems and processes, and contribute to building strong relationships with investigators and site personnel while maintaining documentation and

Qualifications

• Bachelor’s degree in Finance, Commerce, Accounting, Business Administration, or related field.
• Ability to liaise with all levels of management, vendors, and clients.
• Good working knowledge of PC applications (Excel, Word, Outlook and Access).
• Excellent organizational, administration and problem solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Support the Investigator Payments team with setup and maintenance of investigator payments.
• Serve as the main point of contact for customer inquiries in the absence of a senior team member.
• Contribute to IP group performance by improving processes and system knowledge.
• Assist clinical staff in executing accurate, timely investigator payments per contracts.
• Communicate effectively with investigative site personnel and project managers regarding payment inquiries.
• Coordinate with ICON departments to resolve payment queries promptly.
• Build and maintain productive relationships with clinical and ancillary staff to meet payment needs.

Skills

Communication skills

Organizational skills

Problem solving

Numerical ability

Education

Bachelor’s degree in Finance, Commerce, Accounting, Business Administration

Tools

Excel

Word

Outlook

Access

Job description

Intern

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are now hiring Intern - Investigator Payment Associate in Chennai location and looking for highly dynamic and professionally sound aspirants like you.

The Role:

• To support the Investigator Payments team with set up and maintenance of ICON’s investigators payments as appropriate.
• To support team lead and be the main point of contact for issue customer concern in the absence of a more senior member of IPG team
• To positively chip in to the IP group by seeking to continuously improve their job performance and knowledge of IPG systems and processes
• To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract
  Clients – Delivery to Customers, Building Relationships
• Communicate effectively with investigative site personnel and/or ICON or Sponsor Clinical Project Managers, regarding payment inquiries and handling their expectations accordingly.
• Liaise with all other ICON departments such as Clinical, PTS, IT, Finance, legal and contracts to ensure payment queries are speedily resolved.
• To effectively build and maintain a productive working relationship with the Clinical teams and other ancillary department staff to effectively handle their needs and expectations in relation to payments.

You will need:

• Bachelor’s degree in Finance, Commerce, Accounting, Business Administration, or related field
• Ability to liaise successfully with all levels of management at ICON, vendors, and clients.
• Good working knowledge of PC applications (Excel, Word, Outlook and Access).
• Excellent organizational, administration and problem solving skills.
• Excellent written and verbal communication skills.
• Excellent Customer Relationship Management skills. Ability to easily adapt to dynamic environment working to strict deadlines and targets.
• Good numerical ability an advantage.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request