Intermediate Backend Engineer - Platform Integrations (Monetization)

Visa Hunt; India; On-site; INR 1,600,000 - 2,400,000; Full time

Benefits offered by this job

Flexible Paid Time Off

Equity Compensation & Employee Stock购买

Growth and Development Fund

Parental Leave

Job summary

GitLab is hiring a Backend Engineer on the Monetization Platform Integrations team. You will design, build, and maintain integrations between CustomersDot, Monetization services, and enterprise applications like Salesforce, Workato, and Zuora, focusing on reliable data and scalable APIs.

You’ll own API contracts (REST/GraphQL), ensure backward compatibility, and drive observable, fault-tolerant workflows across systems, while collaborating with Product, Finance, IT, Sales, and Support in a

Qualifications

• Ruby on Rails expertise.
• Experience integrating with third-party or enterprise APIs (billing, CRM, automation).
• Strong API design skills including REST and GraphQL, versioning, backward compatibility.
• Familiarity with event-driven patterns (webhooks, streaming).
• Experience with PostgreSQL or similar relational databases and data governance in production.
• Ability to own projects from concept to production and monitor outcomes.
• Excellent communication in a remote, asynchronous environment.
• Knowledge of subscription/billing systems (Zuora/Salesforce) is a plus.

Responsibilities

• Design, build, and maintain integrations between CustomersDot, Monetization services, and enterprise apps (Salesforce, Workato, Zuora).
• Define and evolve REST/GraphQL API contracts, including versioning and backward compatibility.
• Build observable, fault-tolerant integration workflows with data integrity monitoring.
• Collaborate with Product, Finance, IT, Sales, and Support to translate cross-system needs into reliable integrations.
• Own projects from proposal to rollout and production monitoring.

Skills

Ruby on Rails

API integration with third-party apps

API design REST GraphQL

Event-driven patterns

PostgreSQL relational databases

Systems thinking and ownership

Remote/async communication

Zuora & Salesforce familiarity

Tools

Zuora

Salesforce

Job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

Backend Engineer, Platform Integrations (Monetization)

An overview of this role

As a Backend Engineer on the Monetization Platform Integrations team, you'll design, build, and maintain integrations between CustomersDot and Monetization services and GitLab's enterprise applications, including Salesforce, Workato, and Zuora. You'll own robust application programming interface (API) contracts, protect data integrity across systems, and build resilient cross-platform workflows that support how customers buy, provision, and renew GitLab.

Because these integrations move financial and subscription data between systems, you'll maintain a high bar for reliability, observability, and careful rollout. You'll work closely with the monitoring and anomaly detection side of the team so every integration is observable and the team can catch failures early. We're hiring for this role at the Software Engineer and Senior Software Engineer levels.

What you’ll do

• Design, build, and maintain integrations between CustomersDot, Monetization services, and enterprise applications such as Salesforce, Workato, and Zuora.
• Define and evolve representational state transfer (REST) and GraphQL API contracts, including versioning and backward compatibility.
• Build and monitor observable, fault-tolerant integration workflows, tracking failure rates, retry success, and data-integrity incidents.
• Ensure data integrity and consistency across integrated financial and subscription systems.
• Review merge requests from other Monetization engineers and offer clear, constructive feedback.
• Work with Product, Finance, IT, Sales, and Support to translate cross-system needs into reliable integrations.
• Own projects from proposal and discussion through delivery, rollout, and production monitoring.

What you’ll bring

• Professional experience working with Ruby on Rails.
• Experience integrating with third-party or enterprise APIs, including billing, customer relationship management, or automation platforms.
• Strong API design skills, including REST, GraphQL, contracts, versioning, and backward compatibility.
• Familiarity with event-driven patterns such as webhooks and message-based streaming.
• Familiarity with PostgreSQL or similar relational databases and data integrity and governance concepts in production environments.
• Systems thinking and experience owning projects from concept through production, including proposal, execution, and monitoring.
• Ability to communicate clearly about complex technical, architectural, and organizational problems in a remote, largely asynchronous environment.
• Alignment with GitLab's values; familiarity with NATS JetStream or subscription management or billing systems, such as Zuora or Salesforce, is a plus.

About the team

GitLab's Monetization section is a cross-functional group that partners with Sales, Finance, IT, and Support to deliver secure and reliable purchasing, billing, provisioning, and utilization workflows. The Monetization section includes the Purchase, Subscription Lifecycle, Billing Engine, Platform and Infrastructure, Observability, Monitoring, and Integrations, and Compliance teams. This role is on the Monetization Platform Integrations team and reports to the Engineering Manager, Observability, Monitoring, and Integrations. We work asynchronously, with regular planning and retrospectives and a high bar for operational ownership across deployments, incident management, testing, and rollout safety.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Originally posted on Himalayas