Intermediate Backend Engineer - Platform Integrations (Monetization)

Higlobe, Inc.; Bengaluru; On-site; INR 11,594,203 - 17,391,304; Full time

Benefits offered by this job

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock

Employee Stock Purchase Plan

Growth and Development Fund

Parental Leave

Job summary

GitLab is seeking a Backend Engineer on the Monetization Platform Integrations team to design, build, and maintain integrations between CustomersDot, Monetization services, and enterprise apps like Salesforce, Workato, and Zuora. You will own API contracts, ensure data integrity, and create resilient cross-system workflows.

You will work to keep integrations observable, reliable, and scalable, with emphasis on production monitoring and rollout safety in a remote, asynchronous environment.

Qualifications

• Professional experience with Ruby on Rails.
• Experience integrating with third‑party or enterprise APIs (billing, CRM, automation).
• Strong API design skills (REST, GraphQL, versioning, backward compatibility).
• Familiarity with event‑driven patterns (webhooks, streaming).
• Experience with PostgreSQL or similar relational databases.
• Ability to own projects end-to-end from concept to production.
• Clear communication in a largely asynchronous remote environment.
• Familiarity with GitLab's values is a plus.

Responsibilities

• Design, build, and maintain integrations between CustomersDot, Monetization services, and enterprise apps (Salesforce, Workato, Zuora).
• Define and evolve REST/GraphQL API contracts with versioning and backward compatibility.
• Build observable, fault-tolerant integration workflows with monitoring of failures.
• Ensure data integrity across financial and subscription systems.
• Review merge requests and provide constructive feedback.
• Collaborate with Product, Finance, IT, Sales, and Support to translate needs into reliable integrations.
• Own projects from proposal through rollout and production monitoring.

Skills

Ruby on Rails

API integration

API design REST/GraphQL

Event-driven patterns

PostgreSQL

Systems thinking

Remote communication

GitLab values

Job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our valuesand continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.*

Backend Engineer, Platform Integrations (Monetization)

An overview of this role

As a Backend Engineer on the Monetization Platform Integrations team, you'll design, build, and maintain integrations between CustomersDot and Monetization services and GitLab's enterprise applications, including Salesforce, Workato, and Zuora. You'll own robust application programming interface (API) contracts, protect data integrity across systems, and build resilient cross-platform workflows that support how customers buy, provision, and renew GitLab.

Because these integrations move financial and subscription data between systems, you'll maintain a high bar for reliability, observability, and careful rollout. You'll work closely with the monitoring and anomaly detection side of the team so every integration is observable and the team can catch failures early. We're hiring for this role at the Software Engineer and Senior Software Engineer levels.

What you'll do

• Design, build, and maintain integrations between CustomersDot, Monetization services, and enterprise applications such as Salesforce, Workato, and Zuora.
• Define and evolve representational state transfer (REST) and GraphQL API contracts, including versioning and backward compatibility.
• Build and monitor observable, fault-tolerant integration workflows, tracking failure rates, retry success, and data-integrity incidents.
• Ensure data integrity and consistency across integrated financial and subscription systems.
• Review merge requests from other Monetization engineers and offer clear, constructive feedback.
• Work with Product, Finance, IT, Sales, and Support to translate cross-system needs into reliable integrations.
• Own projects from proposal and discussion through delivery, rollout, and production monitoring.

What you'll bring

• Professional experience working with Ruby on Rails.
• Experience integrating with third‑party or enterprise APIs, including billing, customer relationship management, or automation platforms.
• Strong API design skills, including REST, GraphQL, contracts, versioning, and backward compatibility.
• Familiarity with event‑driven patterns such as webhooks and message‑based streaming.
• Familiarity with PostgreSQL or similar relational databases and data integrity and governance concepts in production environments.
• Systems thinking and experience owning projects from concept through production, including proposal, execution, and monitoring.
• Ability to communicate clearly about complex technical, architectural, and organizational problems in a remote, largely asynchronous environment.
• Alignment with GitLab's values; familiarity with NATS JetStream or subscription management or billing systems, such as Zuora or Salesforce, is a plus.

About the team

GitLab's Monetization section is a cross‑functional group that partners with Sales, Finance, IT, and Support to deliver secure and reliable purchasing, billing, provisioning, and utilization workflows. The Monetization section includes the Purchase, Subscription Lifecycle, Billing Engine, Platform and Infrastructure, Observability, Monitoring, and Integrations, and Compliance teams. This role is on the Monetization Platform Integrations team and reports to the Engineering Manager, Observability, Monitoring, and Integrations. We work asynchronously, with regular planning and retrospectives and a high bar for operational ownership across deployments, incident management, testing, and rollout safety.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well‑being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.