Interesting Job Opportunity: CloudKeeper - Cloud Architect - AWS

CloudKeeper; Varanasi; On-site; INR 4,000,000 - 8,000,000; Full time

Job summary

CloudKeeper is seeking an experienced AWS-focused Cloud Architect to act as the primary technical authority in a partner-managed support model.

You will drive architecture reviews, cross-account automation, and rapid incident resolution across multi-tenant environments.

Qualifications

• 8+ years of experience designing, managing, and troubleshooting complex AWS environments in MSP/PLS or multi-tenant enterprises.
• Exceptional problem-solving with Sev1/Sev2 incident management and AI-assisted tooling experience.
• Deep hands-on expertise in AWS multi-account governance, IAM trust policies, guardrails, and centralized logging/monitoring.
• Advanced proficiency in IaC (Terraform, CloudFormation/CDK) and container orchestration (Kubernetes/EKS).

Responsibilities

• Serve as the primary technical authority in a partner-managed support model within strict SLAs.
• Conduct end-to-end architecture reviews using the AWS Well-Architected Framework for multi-tenant environments.
• Design cross-account automation frameworks and integrate AWS Support API to scale management and diagnostics.
• Escalation point for complex issues, coordinating with AWS Enterprise Support and Engineering teams.
• Lead pre-onboarding assessments and guide customers into the PLS ecosystem.
• Provide tier-3 expertise in multi-account architectures and container orchestration.
• Lead internal CoE by defining best practices and incident playbooks, promoting operational excellence.
• Build dashboards for cost, usage, and performance; drive FinOps optimizations.
• Research new cloud-native tech, run PoCs, and integrate AWS feature releases into baselines.
• Leverage AI-enabled tooling for root-cause analysis and security incident response.

Skills

Strong problem-solving

Cloud experience

Incident management

Communication

Tools

Terraform

CloudFormation/CDK

Kubernetes (EKS)

Job description

Job Description

Role & Responsibilities

• Serve as the primary technical authority in a partner-managed support model, reviewing, troubleshooting, and resolving complex, high-severity infrastructure problems for global customers within strict SLAs.
• Conduct end-to-end architecture reviews utilizing the AWS Well-Architected Framework, tailoring recommendations specifically for multi-tenant, partner-managed environments to drive continuous improvement and compliance.
• Design and implement robust cross-account automation frameworks, support accelerators, and integrate the AWS Support API to efficiently scale management and diagnostic capabilities across multiple customer environments.
• Act as the ultimate escalation point for complex technical issues, effectively orchestrating deep-level troubleshooting and managing direct escalations with internal AWS Enterprise Support and Engineering teams when necessary.
• Lead pre-onboarding technical assessments, verifying customer infrastructure readiness, mapping support entitlements, and guiding them through a seamless transition into the PLS ecosystem.
• Provide tier-3 technical expertise in multi-account architectures (AWS Organizations, Control Tower), container orchestration (EKS/Kubernetes) to rapidly isolate and resolve production bottlenecks.
• Lead and contribute to the internal CoE by defining Partner-Led Support best practices, standardizing incident response playbooks (RCA, post-mortems), and evangelizing operational excellence.
• Build custom cost, usage, and performance dashboards to improve visibility into cloud spending, enabling proactive architectural recommendations and FinOps optimizations for customers.
• Research and prototype new cloud-native technologies (e.g., AI/ML services, real-time streaming), perform PoCs, and seamlessly integrate relevant AWS feature releases into managed customer baselines.
• Leverage AI-enhanced troubleshooting tools to accelerate root-cause analysis. Lead proactive security incident response efforts, triaging automated findings from AWS Security Hub and Amazon GuardDuty across multi-tenant environments.

Preferred Candidate Profile

• 8+ years of experience designing, managing, and troubleshooting complex AWS environments, with a proven track record operating within an MSP, PLS, or highly multi-tenant enterprise environment.
• Exceptional problem-solving skills with deep experience managing critical severity (Sev1/Sev2) incidents. Proven track record utilizing distributed log analysis, centralized observability platforms and AI-assisted tooling for SLA-driven resolution.
• Deep hands-on expertise in AWS multi-account governance, cross-account IAM trust policies, security guardrails, and centralized logging/monitoring.
• Advanced proficiency in Infrastructure as Code (Terraform, AWS CloudFormation/CDK) and container orchestration (Kubernetes/EKS).
• Good to have knowledge of CI/CD pipeline automation and multi-cloud deployment strategies.
• Proven ability to navigate fast-paced environments, managing high-stakes technical engagements across multiple customers simultaneously while maintaining clear, authoritative communication.

(ref:hirist.tech)