We are hiring for Integration Engineer for our Noida team.
Experience: 3-7 Years
Location: Noida, from office, 5 days a week
Responsibilities
- Design the integration solution for multiple ITSM systems, to communicate with each other.
- Respond quickly to raised incidents, provide break fix when required and guide team members to resolve said incidents wherever necessary.
- Investigate and resolve complex problems requiring an understanding of the relationship between own specialism and wider customer/organisational requirements.
- Perform an extensive range of complex technical or professional work activities.
- Serve in consultant role during implementation to both assure minimal disruption and to streamline internal and external processes.
- Analyze customers’ business requirements and develop innovative and effective solutions to the challenges they face.
- Bring industry knowledge, world‑class capabilities, innovation, and cutting‑edge technology to our clients along the middleware tech to help them improve their performance.
- At times, handle multiple projects in parallel for different customers in different regions and time zones.
- Serve as customer representative ensuring that customer's needs and requirements are communicated to all departments supporting the customer to ensure successful implementation.
- Collaborate closely with the technical team and customer's systems and IT team in connection with design, solution and implementations.
- Oversee hand‑off to account management upon completion of the implementation project.
- Communicate effectively with various cross‑functional and technology teams (app dev, deployment, testing, project).
Requirements
- Hands‑on IT experience working with integration technologies like Dell Boomi / Apache NiFi.
- Preferred Middleware stack exposure Boomi / Apache NiFi / Globalscape / Informatica.
- Past experience in support engagements on Middleware platforms. Experience in Managed services support engagement with ITSM process.
- Experience on solutioning and supporting Middleware Tech and Integrations project (must have). Preferred Middleware stack exposure Boomi / Apache NiFi / Globalscape / Informatica.