Insurance Practice Lead Domain, AI & Digital Transformation

Techment; Indore District, Bhilai; Hybrid; INR 4,000,000 - 7,500,000; Full time

Job summary

Techment is expanding its Insurance practice in India, guiding growth across core insurance domains and leveraging AI-driven solutions. The role partners with leadership to shape strategy, deliver transformative programs, and drive client value through consulting and technology enablement.

The senior leader collaborates with sales, architecture, engineering, and delivery teams to create practical roadmaps, engage stakeholders, and ensure regulatory alignment while building a resilient business

Qualifications

• Deep knowledge of insurance value chain and operating models.
• Ability to translate business needs into technology-enabled solutions.
• Experience in client-facing consulting and stakeholder management.

Responsibilities

• Define and execute the roadmap for Techment's Insurance practice growth across Life, General (P&C), Health and Reinsurance.
• Lead insurance domain consulting engagements including discovery sessions, gap analysis, and opportunity identification.
• Drive AI-led innovation with Generative AI, ML, and intelligent automation in insurance ops.
• Engage with insurance leaders and technologists to craft solutions, proposals, and commercial responses.
• Bridge business requirements with architecture, engineering, and delivery for timely outcomes.
• Enable sales, pre-sales, and delivery teams with domain knowledge and collateral.

Skills

Insurance domain

Strategy & growth

Client relationship mgmt

Pre-sales & RFPs

Education

Bachelor's degree in a relevant field

Job description

Role & responsibilities

Key Responsibilities

1. Insurance Practice Strategy & Growth

• Define and execute the roadmap for establishing and scaling Techment's Insurance practice.
• Identify priority market segments, client opportunities, and emerging industry needs across Life, General (Property & Casualty), Health, and Reinsurance.
• Develop differentiated service offerings, industry-specific solutions, reusable assets, and go-to-market propositions.
• Collaborate with business leadership and strategic advisors to shape the practice's positioning, growth priorities, and market strategy.
• Build relationships with insurance industry stakeholders and contribute to developing a sustainable business pipeline.

2. Insurance Domain Consulting

• Apply deep knowledge of insurance business processes, operating models, and technology ecosystems to identify transformation opportunities.
• Advise clients on business challenges across underwriting, claims, policy administration, distribution, customer servicing, fraud management, and risk assessment.
• Lead business discovery sessions and workshops to understand client priorities, identify operational gaps, and define improvement opportunities.
• Translate business requirements into functional capabilities, solution requirements, and measurable business outcomes.
• Develop practical transformation roadmaps aligned with business objectives, implementation feasibility, and regulatory requirements.

3. AI-Led Innovation & Solution Development

• Identify and prioritize opportunities for Agentic AI, Generative AI, machine learning, and intelligent automation across insurance operations.
• Translate insurance business challenges into viable AI-enabled solutions in collaboration with architecture, data, AI, and engineering teams.
• Evaluate use cases such as AI-assisted underwriting, intelligent claims processing, document intelligence, fraud detection, customer service copilots, and automated policy servicing.
• Assess opportunities based on business value, technical feasibility, data readiness, implementation complexity, and risk.
• Support the development of solution concepts, proof of concepts (POCs), and minimum viable products (MVPs) to validate business value.
• Ensure proposed solutions account for data privacy, security, explainability, human oversight, and appropriate governance

4. Client Advisory & Business Development

• Engage with insurance business leaders and technology stakeholders to understand strategic priorities and transformation needs.
• Lead client discussions, domain workshops, and solution discovery sessions, positioning Techment's capabilities against identified business challenges.
• Partner with sales and technology teams to develop solution proposals, business cases, RFP/RFI responses, and statements of work.
• Contribute to pre-sales, opportunity qualification, solution presentations, and commercial discussions.
• Identify opportunities to expand existing client relationships and develop new business through consultative engagement.
• Represent Techment in relevant industry forums and contribute to insurance-focused thought leadership.

5. Solution Definition & Delivery Alignment

• Bridge insurance business requirements and technology implementation by working closely with solution architects, engineers, and delivery leaders.
• Translate business needs into functional specifications, process models, solution requirements, and acceptance criteria.
• Provide domain guidance throughout solution design, POC development, implementation planning, and delivery.
• Validate that proposed solutions address business priorities and deliver measurable outcomes.
• Identify functional risks, dependencies, and adoption considerations, ensuring alignment with client expectations and applicable regulatory requirements.

6. Practice Enablement & Capability Building

• Establish a repository of insurance domain knowledge, business use cases, solution frameworks, and reusable assets.
• Enable sales, pre-sales, architecture, engineering, and delivery teams through structured domain knowledge-sharing initiatives.
• Develop industry-specific collateral, solution briefs, case studies, and thought leadership material.
• Identify capability gaps and support the development of the domain consulting and solutioning talent required to scale the practice.
• Mentor team members and foster a culture of domain-led consulting, innovation, and business-outcome-oriented delivery.

Required Qualifications & Experience

• 15+ years of overall professional experience, including substantial experience in insurance domain consulting, technology transformation, insurance operations, or related leadership roles.
• Strong functional understanding of the insurance value chain, business processes, operating models, and supporting technology platforms.
• Experience working with insurance carriers, reinsurers, brokers, insurance technology providers, or consulting organizations serving the insurance industry.
• Demonstrated ability to translate insurance business requirements into technology-enabled solutions and transformation initiatives.
• Experience in client-facing consulting, business discovery, solution conceptualization, and stakeholder management.
• Practical exposure to digital transformation, data, AI, Generative AI, intelligent automation, or enterprise technology implementation.
• Experience contributing to pre-sales, solution proposals, RFP/RFI responses, or business development.
• Strong analytical, communication, and presentation skills, with the ability to engage credibly with business executives and technical stakeholders.
• Demonstrated ability to work collaboratively across business, sales, architecture, engineering, and delivery functions.