Insurance Policy Processing Specialist

Infosys BPM Limited; Kolkata District; On-site; INR 250,000 - 450,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Policy processing training

Collaborative environment

Job summary

Infosys BPM Limited is seeking detail-oriented professionals to handle insurance policy processing in a structured environment. You will process applications and renewals, verify data, and ensure accuracy within defined SLAs.

This role offers training on processing procedures and opportunities for growth within the organization. You will work with a collaborative team, manage multiple tasks efficiently, and maintain precise records while delivering timely responses to client inquiries about

Qualifications

• High school diploma or equivalent.
• 0-1 year of customer service or administrative experience (preferred).
• Strong attention to detail and accuracy.

Responsibilities

• Process new and renewal policy applications accurately.
• Verify policy information and supporting documents.
• Update policy information in internal systems.
• Generate policy documents and send to clients.
• Respond to client inquiries about policies.
• Identify and resolve policy discrepancies and errors.
• Adhere to established processing procedures and timelines.
• Maintain accurate records and documentation.

Skills

Attention to detail

Organizational skills

Time management

Teamwork

MS Office

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

What role you will play in team:

Ensuring the accurate and efficient processing of new and renewal insurance policies within established service level agreements.

What you will do:

Processing policy applications, verifying information, updating systems, and responding to inquiries.

Key responsibility:

• Process new and renewal insurance policy applications accurately and efficiently.
• Verify policy information and supporting documentation.
• Update policy information in internal systems.
• Generate policy documents and send to clients.
• Respond to client inquiries regarding their policies.
• Identify and resolve policy discrepancies and errors.
• Adhere to established processing procedures and timelines.
• Maintain accurate records and documentation.

Required Qualification and Skills:

• High school diploma or equivalent.
• 0-1 year of experience in a customer service or administrative role (preferred).
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Proficiency in MS Office Suite.
• Ability to work independently and as part of a team.

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for professional development and growth within a large organization.
• Training on insurance policy processing procedures and systems.
• Supportive and collaborative work environment.

A Day in the Life:

A typical day involves processing a high volume of policy applications, verifying information, ensuring data accuracy, and resolving any discrepancies. You will work within established guidelines to ensure efficiency and accuracy. .