Instructional Designer

Blackbaud; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Blackbaud is seeking an Instructional Designer in Hyderabad, Telangana, to create interactive courses that enhance the technical skills and nonprofit knowledge of customers. The role involves collaborating with subject matter experts to convert complex information into compelling learning experiences.

The ideal candidate will have a Bachelor’s degree focusing on Instructional Design, 2-4 years of relevant experience, and proficiency in Articulate 360. Exceptional writing and project management skills are essential, along with a flexible approach to project deadlines.

Qualifications

• Bachelor's degree or higher with concentration on Instructional Design.
• 2-4 years of experience in corporate learning and development.
• Advanced level English required.

Responsibilities

• Design and develop effective, engaging courseware.
• Collaborate with subject matter experts and instructors.
• Convert complex technical information into customer-facing learning experiences.
• Apply adult learning methodologies in course development.
• Manage projects to completion and meet milestones.

Skills

Articulate 360

Exceptional writing skills

Project management skills

Graphic design

Video editing (Camtasia preferred)

Audio editing (Audacity preferred)

Motion graphics (Adobe After Effects preferred)

Generative AI tools experience

Education

Bachelor’s degree in Instructional Design

Tools

Caption editing software

Job description

About the role

Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge. In this role you will create interactive courses to enable both the technical skill and the nonprofit savvy of our customers.

Responsibilities

• Design and develop effective, engaging courseware through skilled scripting, voice narrations, demos, graphics, and learning activities.
• Collaborate with subject matter experts, instructors, and peers.
• Convert complicated technical information from a subject matter expert in RDO/PTG into a customer‑facing learning experience.
• Apply adult learning methodologies and techniques in course development.
• Prioritize and manage projects to completion and meet desired milestones.
• Build productive relationships and communicate with cross‑functional teams.
• Align to rapid product release cycles with flexibility and poise.
• Follow corporate and team style and brand guidelines.

Qualifications

• Bachelor’s degree or higher with concentration on Instructional Design.
• 2-4 years of experience in corporate learning and development.
• Demonstrable experience in Articulate 360.
• Exceptional writing skills.
• Proven project management skills.
• Experience with graphic design.
• Experience using caption editing software.
• Experience with video editing (Camtasia preferred).
• Experience with audio editing (Audacity preferred).
• Experience with motion graphics software (Adobe After Effects preferred).
• Ability to work US East Coast hours.
• Advanced level English.
• Bonus: Experience using Generative AI tools.

Blackbaud is a proud equal‑opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by federal, state, or local law.