Inside Sales Executive (Interiors) (Kochi)

Kolo; Ernakulam; On-site; INR 4,50,000 - 6,50,000; Full time

Job summary

A leading home interiors firm in Kochi is seeking an Inside Sales Executive to engage with homeowners for interior projects. This role involves consulting, educating, and converting leads into customers. Ideal candidates should have 1-3 years of inside sales experience or strong communication skills. The compensation package offers a salary between ₹4.5L – ₹6.5L annually with performance incentives.

Benefits

Competitive salary

Performance-based incentives

Career advancement opportunities

Qualifications

• 1–3 years of inside sales experience in high-ticket B2C categories.
• Freshers with strong communication skills are welcome to apply.

Responsibilities

• Engage with inbound leads from various marketing channels.
• Educate homeowners on selecting designers, contractors, and products.
• Maintain accurate records of leads and conversion stages in CRM.
• Gather insights to help Kolo improve offerings.

Skills

Strong verbal and written communication in English

Consultative mindset

Familiar with CRM tools

Persistence and hunger to exceed sales targets

Job description

Location:Kochi

Employment Type:Full-time

Experience:1–3 years in Inside Sales or Customer Success preferably in Interior/Construction firms

About Kolo

Kolo is aB2C hyperlocal marketplace and advisory platformforhome construction and interiors.

Our mission is toempower homeownersto make theright choices for their dream homesby combining:

• Deep evaluationof professionals and products,
• Price-quality benchmarking, and
• End-to-end guidancethrough the entire home-building journey.

Our flagship program,Kolo SmartSelect, helps Kochi homeownerssave lakhswhile ensuringbest-in-class qualityby guiding them through astructured selection processfordesigns, interior firms and home interior products.

Role Overview

As anInside Sales Executive, you will be thefirst point of contact for homeownersin Kochi exploring interior projects. Your role is toconsult, educate, and convert leadsintoSmartSelect customers, providing clarity amidst the overwhelming decisions homeowners face arounddesigners, contractors, and product choices.

Key Responsibilities

1. Lead Conversion & Consultative Sales

• Engage withinbound leadsfrom marketing channels, Kolo Live sessions, apartment group campaigns, and referrals.
• Understand homeowner needs deeply — fromdesign conceptstoproduct selectionandcontractor evaluation.
• Position Kolo SmartSelect as themost comprehensive solutionfor all their interior needs.
• Driveconsultative selling, focusing onvalue, quality, and peace of mind, not just price.
• Achieve and exceedmonthly conversion and revenue targets.

2. Homeowner Education

• Simplify the complex world of interiors:
• How to choosedesignerswho fit their style and budget,
• How to comparecontractorsfor reliability and cost-effectiveness,
• How to select theright products— kitchens, wardrobes, finishes — based ondeep evaluation data.
• ExplainSmartSelect packages (Vision, Clarity, Guide)clearly and build confidence in Kolo’s process.
• Handle objections and show homeownersROI on SmartSelect feesthrough savings and quality assurance.

3. Pipeline & CRM Management

• Maintainaccurate, up-to-date recordsof all leads, follow-ups, and conversion stages in the CRM.
• Prioritize leads for faster closure and smooth hand-off toadvisory and fulfillment teams.
• Shareweekly reportson funnel performance and homeowner trends.

4. Market Feedback & Insights

• Gather insights from conversations toidentify gapsin product and service offerings.
• Be thevoice of the homeownerinternally, helping Kolo continuously improve.

RequirementsExperience:

• 1–3 years ofinside sales experienceinhome interiors, real estate, lifestyle products, insurance, or other high-ticket B2C categories.
• Freshers with exceptional communication skills and strong drive are welcome to apply.

Skills & Attributes:

• Strong verbal and written communication inEnglish and Kannada(Hindi is a plus).
• Consultative mindset– ability to deeply understand customer needs and guide decision-making.
• Familiar with CRM tools and disciplined in pipeline management.
• High ownership, persistence, and hunger toexceed sales targets.

Key Performance Indicators (KPIs)

• Monthly Conversions:Number of homeowners upgraded to SmartSelect.
• Revenue Targets:Achieving city revenue goals.
• Lead Conversion Rate:% of qualified leads converted to paying customers.
• Homeowner Satisfaction:Measured through surveys and repeat referrals.
• Cross-Sell Success:Uptake ofproduct catalog purchases(modular kitchens, wardrobes, etc.).

Why Join Kolo

• Opportunity to work onend-to-end interiors, spanningdesigners, contractors, and products.
• Competitive salary withaggressive performance incentives.
• Career path toTeam Lead or City Sales Managerroles as the team scales.

Compensation

• CTC:₹4.5L – ₹6.5L per annum (fixed + performance-based incentives).
• Incentives:Highly rewarding, linked directly to conversions and revenue growth.