Inside Sales Associate- Indore-medibuddy-0-3 - TimesJobs.com

medibuddy; Madhya Pradesh; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading healthcare services company in India is seeking candidates for customer service roles. You will counsel approximately 100 customers daily over the phone and work to convert them into leads. Ideal candidates should have sales experience, strong communication skills, and be fluent in English and Hindi. This position offers opportunities for career growth within the organization.

Qualifications

• 6 months - 3 years of Inside Sales/Tele Sales/Outbound Sales/Customer support (Voice) experience.

Responsibilities

• Counseling around 100 customers over the phone every day.
• Following up with customers and converting them into leads.
• Influencing consumer choice by following a prepared script.
• Maintaining quality on all calls.
• Expediting resolution of customer problems.
• Achieving sales and talk time targets.

Skills

Good communication skills

Proficiency in English and Hindi

Interpersonal and negotiation skills

Highly motivated and target driven

Team player

Relationship management skills

Knowledge of MS Office

Education

Any graduation

Job description

• Counseling around 100 customers over the phone every day who have downloaded MediBuddy
• Following up with them and converting them into leads
• Influencing consumer choice and preference of service by following a prepared script to give relevant specialty information
• Maintaining procedures, processes, and quality on all the calls
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve sales targets and talk time targets

Job Description

Report this job Key Responsibilities:

• Counseling around 100 customers over the phone every day who have downloaded MediBuddy
• Following up with them and converting them into leads
• Influencing consumer choice and preference of service by following a prepared script to give relevant specialty information
• Maintaining procedures, processes, and quality on all the calls
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve sales targets and talk time targets

Key Requirements:

• 6 months - 3 years of Inside Sales/Tele Sales/Outbound Sales/Customer support (Voice) experience
• Education Qualification - Any graduation
• Good communication skills and proficiency in English and Hindi
• Good interpersonal and negotiation skills
• Highly motivated and target driven with a proven track record in sales
• An excellent Team player
• Relationship management skills and openness to feedback
• Knowledge of MS Office

Locations

• Indore

• Job Function: Operations/Customer Service/Telecalling/Backend
• Specialization: Any Process - International BPO Type
• Industry: Healthcare Services (Other Healthcare Services)
• Non Voice BPO call center customer Support freshers voice non voice customer care domestic day shift graduate HSC domestic bpo Kpo