Infrastructure Engineer II – eApps

General Mills; Mumbai; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job description

## Infrastructure Engineer II – eAppsSolicitar: Híbrido: Powai, Mumbai, MH: Tiempo Completo: Publicado hoy: 10131109**INFORMACIÓN GENERAL DE LA EMPRESA**Existimos para hacer alimentos que el mundo ame. Pero hacemos mucho más que eso. Nuestra empresa es un lugar que prioriza el bien común, amplía el aprendizaje, explora nuevas perspectivas y reinventa nuevas posibilidades cada día. Buscamos personas que quieran dar lo mejor de sí: mentes audaces y con gran corazón que se desafían entre sí y crecen juntas. Porque convertirnos en el líder indiscutible en alimentación implica rodearnos de personas con hambre de lo que viene.**OVERVIEW**• **Support, maintain, and improve** third-party Enterprise Applications infrastructure through platform operations, administration, automation, monitoring, and cross-team delivery.• **Own assigned operational activities with increasing independence** while following approved standards and partnering with senior engineers on complex issues, platform improvements, and project delivery.• **Contribute to Infrastructure as Code and automation** using Terraform, Ansible, Python, Shell scripting, and PowerShell to improve repeatability, reliability, and support efficiency.• **Work closely with senior team members, infrastructure teams, application stakeholders, and vendors** to deliver stable services and build technical capability across E-Apps operations.**KEY ACCOUNTABILITIES**• **Platform operations:** Support the health, availability, administration, monitoring, and continuous improvement of assigned E-Apps platforms.• **Administration and maintenance:** Perform platform configuration, patching, upgrades, certificate updates, service management, access changes, backup checks, and routine maintenance across Windows and Linux environments.• **Web and application platforms:** Administer and troubleshoot IIS, JBoss, and Apache, including application hosting, configuration, reverse proxy settings, ports, certificates, service restarts, and basic Java application troubleshooting.• **Cloud and infrastructure:** Work with GCP resources and approved hybrid infrastructure patterns involving compute, networking, IAM, load balancing, DNS, SSL/TLS, storage, and connectivity.• **Automation:** Create and maintain Terraform configurations, Ansible playbooks, Python utilities, and Shell or PowerShell scripts for repeatable operational tasks and standard process execution.• **Observability and performance:** Use Datadog or equivalent tools to review metrics, logs, dashboards, alerts, health checks, and performance indicators; identify trends and escalate abnormal conditions.• **Incident and ITSM support:** Resolve routine and moderately complex incidents, participate in incident and change processes, maintain knowledge articles and runbooks, and escalate issues with clear evidence and impact details.• **Project delivery:** Support infrastructure and application activities for assigned projects, deployments, testing, environment readiness, and operational handover.• **Continuous improvement:** Identify opportunities to improve reliability, patch compliance, monitoring, recovery readiness, documentation, and standard operating procedures.• **Collaboration:** Work effectively with D&T, network, OS, security, application, and vendor teams while sharing operational knowledge and following platform standards.• **Support Requirement:** Participate in extended off-hours shift coverage, including overnight, weekend, holiday, and on-call support on a weekly rotational basis, aligned to US business-hours support needs.**MINIMUM QUALIFICATIONS**• **Education:** Full-time graduation in engineering, computer science, information technology, or a related technical discipline from an accredited university.• **Experience:** Minimum 6 years of total IT experience, including at least 4 years supporting infrastructure or enterprise application platforms in production and business-critical environments.• **GCP and infrastructure:** Hands-on experience with GCP services, cloud and hybrid infrastructure, load balancers, SSL/TLS certificates, DNS, networking, and access management.• **Automation and scripting:** Practical experience with Terraform, Ansible, Python, Shell scripting, or PowerShell for operational support, configuration, validation, and automation.• **Middleware and platform administration:** Working experience with IIS, JBoss, and Apache across Windows and Linux platforms, including configuration, troubleshooting, patching, service management, and application integration.• **Operating systems and databases:** Working knowledge of Windows Server and Linux administration, relational database concepts, and applications using Oracle, SQL Server, or MySQL.• **Monitoring and operations:** Experience with Datadog or equivalent observability tools, incident handling, patching, operational documentation, and root-cause investigation.• **ITSM and collaboration:** Working knowledge of incident, problem, change, service request, escalation, and knowledge-management practices, with strong stakeholder communication skills.• **Core proficiency:** Ability to manage assigned tasks effectively, troubleshoot methodically, work across teams, and build new technical skills continuously.**PREFERRED QUALIFICATIONS**• **Cloud breadth:** Exposure to AWS or Azure administration; GCP remains the primary cloud platform.• **Delivery practices:** Experience with CI/CD pipelines, source control, DevOps practices, and release or deployment automation.• **Project methodology:** Understanding of project delivery methods, including the Advantage project management methodology.• **Continuous improvement:** Applies analytical thinking and AI capabilities where they provide business value to improve support, operations, and productivity.• **Professional behaviors:** Demonstrates accountability, initiative, reliability, integrity, teamwork, learning agility, and a positive service mindset.**ELEGIBILIDAD**Los solicitantes deben cumplir con los requisitos mínimos de edad en el país donde se encuentra el puesto.