Infrastructure & Cloud Operations Architect

Vee Healthtek; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Vee HealthTek in Bengaluru, India is seeking an senior, hands-on Infrastructure & Cloud Operations Architect to lead architecture, security, and reliability across hybrid IT infrastructure for global healthcare RCM operations.

The role covers Azure, AWS, Microsoft 365, datacenter, virtualization, Citrix, storage, backup, and DR, with a focus on governance, automation, and observability, while mentoring engineers and driving cost optimisation.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or related discipline.
• 8+ years of progressive experience in enterprise infrastructure and cloud operations, preferably in healthcare or other regulated industries.
• Minimum 6+ years of hands-on Microsoft Azure experience and 3+ years of hands-on AWS experience.
• Strong experience managing enterprise-scale hybrid infrastructure, Microsoft 365, cloud services, virtualization, Citrix, storage, backup, disaster recovery, and database platforms.
• Proven ability to combine architecture, hands-on administration, operations ownership, technical troubleshooting, and stakeholder coordination.

Responsibilities

• Design, implement, and operate secure, scalable, and resilient hybrid infrastructure across Azure, AWS, Microsoft 365, datacenter, virtualization, Citrix, storage, backup, and database platforms.
• Own cloud architecture, landing zones, governance, networking, security baselines, monitoring, cost optimisation, and migration or modernization initiatives.
• Administer and optimise enterprise platforms including Windows/Linux servers, Active Directory, DNS, DHCP, Group Policies, Entra ID, Exchange Online, Teams, SharePoint, OneDrive, Intune, and Conditional Access.
• Design and manage cloud and hybrid database platforms including SQL Server, Azure SQL MI, PostgreSQL, Amazon RDS, backup, replication, failover, and DR strategies.
• Lead infrastructure security, hardening, patching, vulnerability remediation, audit support, incident response, and compliance readiness for healthcare and regulated environments.
• Drive automation using PowerShell, Python, Terraform, CloudFormation, GitHub, Azure DevOps, and reusable Infrastructure-as-Code frameworks.
• Implement and manage observability, alerting, performance analytics, capacity planning, availability management, root cause analysis, and permanent corrective actions.
• Act as Level-3/Level-4 escalation point for complex infrastructure and cloud issues, while mentoring engineers and improving operational standards.
• Lead infrastructure projects, vendor evaluations, technology lifecycle planning, architecture reviews, documentation, SOPs, runbooks, and disaster recovery testing.
• Support AI-ready infrastructure and operations for Microsoft Copilot, Copilot Studio, Azure AI Services, Azure OpenAI, AI agents, knowledge management, intelligent search, RAG, vector databases, and AI governance.

Skills

Cloud architecture

Hybrid cloud

Azure

AWS

Microsoft 365

Automation

DevOps

Education

Bachelor's degree

Tools

PowerShell

Python

Terraform

CloudFormation

GitHub

Azure DevOps

Datacenter management

Citrix

Job description

Greetings from Vee HealthTek...!

We are hiring for Infrastructure & Cloud Operations Architect. Location: Bangalore, India Experience: 8+ years

Position Summary - We are seeking a senior, hands-on Infrastructure & Cloud Operations Architect to lead architecture, administration, security, optimisation, and operational reliability across hybrid IT infrastructure. The role will act as the primary Technical SME for Microsoft Azure, AWS, Microsoft 365, datacenter infrastructure, virtualization, Citrix, storage, backup, disaster recovery, enterprise databases, automation, and emerging AI platforms supporting global healthcare RCM operations.

Key Responsibilities

• Design, implement, and operate secure, scalable, and resilient hybrid infrastructure across Azure, AWS, Microsoft 365, datacenter, virtualization, Citrix, storage, backup, and database platforms.
• Own cloud architecture, landing zones, governance, networking, security baselines, monitoring, cost optimisation, and migration or modernization initiatives.
• Administer and optimise enterprise platforms including Windows/Linux servers, Active Directory, DNS, DHCP, Group Policies, Entra ID, Exchange Online, Teams, SharePoint, OneDrive, Intune, and Conditional Access.
• Design and manage cloud and hybrid database platforms including SQL Server, Azure SQL MI, PostgreSQL, Amazon RDS, backup, replication, failover, and DR strategies.
• Lead infrastructure security, hardening, patching, vulnerability remediation, audit support, incident response, and compliance readiness for healthcare and regulated environments.
• Drive automation using PowerShell, Python, Terraform, CloudFormation, GitHub, Azure DevOps, and reusable Infrastructure-as-Code frameworks.
• Implement and manage observability, alerting, performance analytics, capacity planning, availability management, root cause analysis, and permanent corrective actions.
• Act as Level-3/Level-4 escalation point for complex infrastructure and cloud issues, while mentoring engineers and improving operational standards.
• Lead infrastructure projects, vendor evaluations, technology lifecycle planning, architecture reviews, documentation, SOPs, runbooks, and disaster recovery testing.
• Support AI-ready infrastructure and operations for Microsoft Copilot, Copilot Studio, Azure AI Services, Azure OpenAI, AI agents, knowledge management, intelligent search, RAG, vector databases, and AI governance.

Required Experience & Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or related discipline.
• 8+ years of progressive experience in enterprise infrastructure and cloud operations, preferably in healthcare, healthcare IT, healthcare BPO, RCM, or other regulated industries.
• Minimum 6+ years of hands-on Microsoft Azure experience and 3+ years of hands-on AWS experience.
• Strong experience managing enterprise-scale hybrid infrastructure, Microsoft 365, cloud services, virtualization, Citrix, storage, backup, disaster recovery, and database platforms.
• Proven ability to combine architecture, hands-on administration, operations ownership, technical troubleshooting, and stakeholder coordination.

Required Technical Skills - Cloud & PlatformMicrosoft Azure, AWS, hybrid cloud architecture, cloud networking, cloud security, FinOps, landing zones, Azure Monitor, AWS CloudWatchInfrastructure Windows Server, Linux, Active Directory, DNS, DHCP, Group Policy, Hyper-V, Citrix, Enterprise storage, object storage, enterprise backup, BCP/DR Microsoft 365 Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, Conditional Access, Identity and Access Management, Zero Trust controls. Databases, Azure SQL, Azure SQL Managed Instance, PostgreSQL, MySQL, Cosmos DB, Amazon RDS, replication, backup, performance tuning. Automation & DevOps (Basic) PowerShell, Python, Terraform, CloudFormation, GitHub, Azure DevOps, runbooks, SOPs, Infrastructure-as-Code AI & Emerging Platforms Microsoft Copilot, Copilot Studio, Azure AI Services, Claude Enterprise, Microsoft AI Foundry, AI agents, RAG, vector databases, AI governance, AI security, AI observability

Preferred Certifications

• Microsoft Certified: Azure Solutions Architect Expert / Azure Administrator Associate
• AWS Solutions Architect Associate/Professional or AWS SysOps Administrator
• VMware Certified Professional or Citrix certification
• ITIL Foundation; ISO 27K, ISO 20K lead auditor

Compliance & Domain Exposure Preferred exposure to HIPAA, HITRUST, SOC, ISO 27001, PCI-DSS, healthcare regulatory requirements, and secure operations for healthcare RCM, medical billing, coding, claims processing, IT operations, service desk, and enterprise productivity environments.