Infrastructure Automation Engineer

Deltek; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Deltek is looking for a talented infrastructure operations engineer to enhance our operations through automation and GenAI solutions. The role focuses on improving daily infrastructure tasks, ensuring efficient operations while integrating AI into infrastructure workflows.

The successful candidate will have at least 5 years of experience in infrastructure operations, a strong command of PowerShell and scripting, and the ability to work collaboratively with technical stakeholders across various functions.

Qualifications

• 5+ years of experience in infrastructure operations (servers, storage, virtualization, or cloud).
• Strong scripting and automation skills (PowerShell required; Python preferred).
• Hands-on experience with infrastructure workflows such as provisioning, patching, compliance, and lifecycle management.

Responsibilities

• Perform day-to-day infrastructure operations including server provisioning and builds.
• Identify and automate repetitive, manual infrastructure processes.
• Develop and maintain automated workflows using PowerShell and other scripting languages.

Skills

Infrastructure operations

PowerShell scripting

Automation using GenAI

Documentation skills

Cloud environments

Tools

Microsoft Power Platform

ServiceNow

Python

Bash

Tines

Job description

Position Responsibilities

We are seeking a highly motivated c to join our Infrastructure team. This hands‑on role is for someone who enjoys day‑to‑day infrastructure operations (servers, storage, tickets) and is passionate about transforming manual processes into intelligent, automated workflows using GenAI and modern automation platforms.

Key Responsibilities

• Perform day‑to‑day infrastructure operations, including server provisioning and builds (Windows/Linux), storage administration and lifecycle tasks, incident, request, and problem tickets via ITSM platforms.
• Support operational hygiene such as patching, compliance checks, renewals, and standard infrastructure maintenance.
• Participate in on‑call rotations and operational escalations as required.

Automation & GenAI Enablement (Primary Focus)

• Identify repetitive, manual, or error‑prone infrastructure processes and automate them end‑to‑end.
• Work directly with infrastructure engineers, SMEs, and team leads to:
  • Understand current‑state processes
  • Map workflows and decision points
  • Translate them into automated and AI‑assisted solutions
• Design and build automation using:
  • Microsoft Power Platform (Power Automate, Logic Apps, Copilot Studio)
  • Tines for event‑driven and security/infrastructure workflows
  • GenAI tools (e.g., Claude, Copilot) for decision support, ticket enrichment, summarization, and remediation logic
• Integrate automation with infrastructure and ITSM tools (ServiceNow, scripting engines, APIs, schedulers).

Engineering & Scripting

• Develop and maintain scripts and automation using PowerShell (primary) and Python, Bash, or similar languages.
• Build reusable automation components, libraries, and templates.
• Implement guardrails, logging, error handling, and rollback mechanisms.
• Create documentation, runbooks, and knowledge articles for automated workflows.

Collaboration & Continuous Improvement

• Partner with cross‑functional teams (server, storage, network, security, endpoint) to standardize and automate shared workflows.
• Continuously look for opportunities to apply AI for:
  • Ticket triage and enrichment
  • Root cause analysis
  • Compliance drift detection
  • Infrastructure lifecycle insights
• Track and communicate automation outcomes (time saved, risk reduced, ticket volume decreased).

Qualifications

Required Qualifications

• 5+ years of experience in infrastructure operations (servers, storage, virtualization, or cloud).
• Strong scripting and automation skills (PowerShell required; Python preferred).
• Hands‑on experience with infrastructure workflows such as provisioning, patching, compliance, and lifecycle management.
• Demonstrated ability to analyze processes and convert them into automated solutions.
• Experience working directly with engineers and technical stakeholders to improve operational processes.
• Comfort using APIs, webhooks, and integrating multiple systems.

Preferred Qualifications

• Experience with Power Platform, Logic Apps, or similar low‑code automation tools.
• Experience with Tines or comparable orchestration platforms.
• Hands‑on exposure to GenAI tools (Claude, Copilot, or equivalent) for operational automation or engineering productivity.
• Familiarity with ITSM tools (ServiceNow preferred).
• Experience in hybrid environments (on‑prem + cloud).
• Strong documentation and communication skills.

What Success Looks Like

• Manual infrastructure tasks are replaced with reliable, observable automation.
• Engineers spend less time on repetitive work and more time on high‑value engineering.
• Incidents and tickets are enriched, routed, or resolved faster through AI‑assisted workflows.
• Infrastructure processes are consistent, scalable, and easier to operate.