Infosys Hiring - Technical support specialist (Service Desk)

Pioneer Placement Services; Bengaluru, Pune District; On-site; INR 334,800 - 558,000; Full time

Benefits offered by this job

Voice process & shifts allowances

Cab facility

Job summary

A recruitment agency is seeking to fill a Technical Support role for the International Voice process in Pune, India. Candidates should have excellent communication skills and fluency in English, along with a minimum of 2 years' experience in a Technical International Voice process. The position requires willingness to work both rotational and night shifts, offering perks including allowances and cab facilities.

Qualifications

• Minimum 2 years of experience in Technical International Voice process.
• Willingness to work rotational and night shifts.

Responsibilities

• Provide exceptional technical support to US clients via calls and remote access.
• Troubleshoot issues for clients.

Skills

Excellent communication

Fluency in English

Education

Graduation

Job description

International Voice process (Service desk)

Provide exceptional technical support to US clients via calls and remote access and troubleshoot issues.

Job location: Pune, India.

Working days: 5 days a week with rotational and night shifts.

Qualifications

• Excellent communication and fluency in English.
• Minimum 2 years of experience in Technical International Voice process.
• Graduation required.
• Willingness to work rotational and night shifts.

Benefits and Perks

• Voice process & shifts allowances.
• Cab facility.