Information Technology Supervisor

SmartRecruiters, Inc.; Ahmedabad District; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hotel staff rates

Global & local perks

Career growth opportunities

Job summary

Radisson Hotel Group is seeking an Information Technology Supervisor to lead daily IT operations on third party payroll. The role focuses on supporting hotel staff, maintaining systems, and ensuring data security while collaborating with the IT Manager on hardware, software, networks, and telecom infrastructure.

The successful candidate will train staff, manage IT inventory, and coordinate with vendors to uphold reliable technology services across the property.

Qualifications

• Expertise in IT systems, hardware, software, and networking.
• Strong troubleshooting skills with a proactive approach.
• Excellent communication and interpersonal abilities for clear user support.
• Customer-centric mindset prioritizing prompt IT assistance.
• Proven leadership fostering a positive work environment.
• Commitment to data security and compliance.
• Familiarity with hotel applications is advantageous.

Responsibilities

• Oversee the day-to-day IT operations, ensuring timely resolution of technical issues and providing support to hotel staff.
• Collaborate with the IT Manager to implement and maintain IT systems, including hardware, software, networks, and telecommunication.
• Monitor system performance, security, and backups to proactively address potential risks and ensure data integrity.
• Provide training and guidance to hotel employees on IT procedures, software applications, and security best practices.
• Support the installation, configuration, and maintenance of IT equipment, including computers, printers and peripherals.
• Troubleshoot network connectivity and internet-related issues to maintain uninterrupted operations.
• Manage IT inventory, including software licenses, hardware assets, and consumables, ensuring accurate records.
• Coordinate with external vendors and service providers for IT-related contracts and support.

Skills

IT systems

Troubleshooting

Communication

Customer focus

Leadership

Data security

Hotel apps knowledge

Job description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We are currently seeking an Information Technology Supervisoron Third Party payroll to join our vibrant team. At RHG , we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As an Information Technology Supervisor, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.

• Oversee the day-to-day IT operations, ensuring timely resolution of technical issues and providing support to hotel staff.


• Collaborate with the IT Manager to implement and maintain IT systems, including hardware, software, networks, and telecommunication.


• Monitor system performance, security, and backups to proactively address potential risks and ensure data integrity.


• Provide training and guidance to hotel employees on IT procedures, software applications, and security best practices.


• Support the installation, configuration, and maintenance of IT equipment, including computers, printers and peripherals.


• Troubleshoot network connectivity and internet-related issues to maintain uninterrupted operations.


• Manage IT inventory, including software licenses, hardware assets, and consumables, ensuring accurate records.


• Coordinate with external vendors and service providers for IT-related contracts and support.

Qualifications

• Expertise in IT systems, hardware, software, and networking.


• Strong troubleshooting skills with a proactive approach.


• Excellent communication and interpersonal abilities for clear user support.


• Customer-centric mindset prioritizing prompt IT assistance.


• Proven leadership fostering a positive work environment.


• Commitment to data security and compliance.


• Familiarity with hotel applications is advantageous.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can!spiritshineas you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -Join a workplacethat’sinclusive, fun, and meaningful. We celebrate diversity, support oneanotherand foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas,passionand drive matter! We empower you tomake a difference—in hospitality, yourcommunityand beyond.

Enjoy Global & Local Perks -No matter whereyou’relocated,you’llenjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus,you’llhave access to localperksand rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality!Ifyou’reready tobring your talent, energy, and passion,we’dlove to hear from you.

We welcome applicants from allbackgrounds, abilities, and experiences.If you need any adjustments during the application process, please let us know.