Information Technology Project Manager

GraceMark Solutions; India; Remote; INR 4,000,000 - 7,000,000; Full time

Job summary

GraceMark Solutions seeks an experienced Information Technology Project Manager IV with strong Scrum Master capabilities to support a strategic SAP transformation program. The role oversees controls, CSV, and GxP workstreams, coordinating business and technology streams and executive reporting.

You will lead Agile delivery, manage risks, and drive governance across cross-functional teams and external partners in a remote, global environment.

Qualifications

• Experience managing complex enterprise technology programs in large organizations.
• Proven ability to serve as both Project Manager and Scrum Master.
• Familiarity with Controls & Compliance, CSV, and/or GxP environments.
• Strong knowledge of Agile, Scrum, Waterfall, and hybrid delivery.
• Proven cross-functional leadership and stakeholder management.
• Experience with Azure DevOps (ADO) and project reporting.

Responsibilities

• Lead cross-functional initiatives across business and technology streams.
• Manage scope, milestones, schedules, and dependencies with governance.
• Coordinate multiple workstreams with vendors and partners.
• Act as Scrum Master for designated teams and value streams.
• Facilitate Agile ceremonies and maintain delivery artifacts in ADO.
• Create and maintain RAID logs, risk mitigation, and issue escalation.
• Prepare executive status reports and program dashboards.
• Oversee budgeting, capacity planning, and variance tracking.
• Develop stakeholder engagement and communication plans.
• Drive continuous improvement across governance and delivery.

Skills

Project management

Scrum Master

Azure DevOps

Risk management

Stakeholder communication

Governance reporting

Vendor coordination

Delivery methodologies

Remote/global collaboration

GxP/CSV knowledge

Education

Bachelor's degree

Tools

Azure DevOps (ADO)

Job description

Contract Duration: Long-term contract through March 2028

We are seeking an experienced Information Technology Project Manager IV with strong Scrum Master capabilities to support a strategic, multi-year SAP transformation program.

This is an urgent backfill supporting the Controls & Compliance / Computer System Validation (CSV) / GxP workstream. Candidates must have relevant experience in at least one of these areas.

The successful candidate will manage complex cross-functional initiatives, coordinate business and technology workstreams, lead Agile delivery activities, manage risks and dependencies, and provide program governance and executive-level reporting.

Key Responsibilities

• Manage project scope, objectives, milestones, schedules, deliverables, resources, and dependencies.
• Develop and maintain integrated project plans using Azure DevOps (ADO) and other project management tools.
• Coordinate multiple parallel workstreams across business, technology, vendors, and external partners.
• Serve as Scrum Master for designated teams and value streams.
• Facilitate Sprint Planning, Daily Stand-Ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Maintain Agile delivery plans and work-management artifacts in Azure DevOps.
• Establish and maintain RAID logs, including risks, assumptions, issues, and dependencies.
• Proactively identify project risks and drive mitigation and escalation plans.
• Facilitate governance meetings, steering committee reviews, decision-making forums, and executive updates.
• Create project dashboards, status reports, KPIs, and program-health reporting.
• Manage cross-functional dependencies and ensure timely issue resolution.
• Support resource planning, capacity management, contractor onboarding, and vendor coordination.
• Track budgets, financial performance, monthly reporting, and project variances.
• Develop stakeholder engagement and communication plans.
• Drive continuous improvement across Agile delivery, governance, reporting, and project management processes.

Required Qualifications

• Significant experience managing complex enterprise technology programs and projects within large, matrixed organizations.
• Proven experience working as both a Project Manager and Scrum Master.
• Experience with Controls & Compliance, Computer System Validation (CSV), and/or GxP-regulated environments.
• Strong experience with Agile, Scrum, Waterfall, and hybrid delivery methodologies.
• Demonstrated experience managing cross-functional business and technology teams.
• Strong knowledge of project planning, dependency management, risk management, issue resolution, and escalation.
• Experience developing and maintaining integrated project plans.
• Strong stakeholder-management and executive-communication skills.
• Experience with Azure DevOps (ADO).
• Fluent English is required.
• Ability to work effectively in a remote, global environment.

Preferred Qualifications

• Experience supporting SAP transformation, implementation, migration, or optimization programs.
• Experience with SAP Access Segregation, SAP Security, SAP Basis, or Information Security.
• Experience with merger and acquisition integration programs.
• Experience managing contractors, consulting partners, and external vendors.
• Knowledge of enterprise governance and compliance frameworks.
• PMP, PgMP, PMI-ACP, Scrum Master, SAFe, or similar certification.
• Bachelor's degree in Business, Information Technology, Engineering, Supply Chain, Finance, or a related discipline.