Information Technology Executive

A.T. Exports; Agra District; On-site; INR 350,000 - 550,000; Full time

Job summary

A.T. Exports in Agra is seeking an IT Executive to manage desktop support, hardware and network issues for our staff. The role requires 5–6 years of hands-on IT experience and excellent communication skills. This is a full-time position based in Agra.

You will handle user support, ticketing, system maintenance, asset tracking, and basic LAN/Wi‑Fi configurations to keep our office tech running smoothly.

Qualifications

• 5–6 years of hands-on IT support experience.
• Proficient in hardware and networking systems.
• Strong communication and presentable professional appearance.

Responsibilities

• User Support: Resolve daily desktop, hardware, and software issues for employees.
• Ticket Management: Track, log, and close help desk tickets within defined timelines.
• System Maintenance: Install, format, and update operating systems, printers, and basic applications.
• Asset Tracking: Maintain the inventory of laptops, keyboards, mice, and software licenses.
• Local Networking: Manage basic LAN connections, Wi‑Fi access, and printer configurations.

Skills

Hardware

Networking

Communication

Desktop Support

Education

B.Tech/Diploma

Job description

We are hiring an experienced IT Executive for a full-time position located in Agra. If you have a strong background in hardware and networking, excellent communication skills, and three to four years of hands-on experience,

Position: IT Executive

Experience Required: 5 to 6 Years

Location: Agra

Job Type: Full-time

Salary: As per Industry Standards and Interview Performance.

Key Result Areas:

• User Support: Resolve daily desktop, hardware, and software issues for employees.
• Ticket Management: Track, log, and close help desk tickets within defined timelines.
• System Maintenance: Install, format, and update operating systems, printers, and basic applications.
• Asset Tracking: Maintain the inventory of laptops, keyboards, mice, and software licenses.
• Local Networking: Manage basic LAN connections, Wi‑Fi access, and printer configurations.

Qualifications and Skills:

• Educational Background: B.Tech or Diploma in a relevant field.
• Technical Expertise: Proficient in hardware and networking systems.
• Soft Skills: Strong communication skills and a highly presentable professional appearance.