Infection Prevention Specialist

MEDI TRANSCARE PRIVATE LIMITED; Pune District; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A healthcare solutions provider in Pune District is seeking a clinical expert to deliver product expertise and training. Responsibilities include addressing customer issues, planning educational programs, and supporting product launches. The ideal candidate will have strong communication skills and an extensive understanding of clinical processes. This role offers an opportunity to shape educational content and enhance customer satisfaction.

Responsibilities

• Provide clinical expertise on company products and processes through consultation, assessment, and education.
• Address customer issues and represent their feedback to the team.
• Serve as a clinical expert for company staff.
• Identify and communicate business opportunities to the sales team.
• Plan and deliver educational programs for company employees.
• Contribute to the development of clinical marketing content.
• Design and implement customer-focused educational programs.
• Continuously update and expand clinical knowledge of company products.
• Organize and manage work schedules to ensure timely delivery.
• Maintain active membership in professional organizations.
• Adhere to company policies and procedures.
• Evaluate company products in the market.

Job description

• Provide clinical expertise on company products and processes through consultation, assessment, and education.

• Address customer issues, represent their feedback to the team, and act as the voice of the customer.

• Serve as a clinical expert for company staff, supporting new product launches, market trends, and customer-driven needs.

• Identify and communicate business opportunities to the sales team in a timely manner.

• Plan and deliver educational programs and training sessions for company employees.

• Contribute to the development of clinical marketing content.

• Design and implement customer-focused educational programs to address current and future needs.

• Continuously update and expand clinical and technical knowledge of company products.

• Organize and manage work schedules to ensure timely, cost-effective delivery of customer expectations.

• Maintain active membership in professional organizations to enhance ongoing professional growth.

• Adhere to company policies and procedures related to assigned responsibilities.

• Evaluate company products in the market and collaborate with Sales and Marketing teams to achieve business objectives.