Industry Practice Expert

Olenick; Bengaluru; On-site; INR 15,00,000 - 25,00,000; Full time

Job summary

A leading managed services provider in Bengaluru is seeking a professional with over 12 years of experience in Quality Engineering. The role demands expertise in sectors such as BFSI, Media, and Technology, with responsibilities including working on sales campaigns and leading customer discussions for proposals. If you have a strong delivery background and solutioning skills, we want to hear from you.

Qualifications

• 12+ years of strong delivery experience in Quality Engineering.
• Industry expertise in BFSI, Media & Entertainment, Education Services, Healthcare, Technology, Retail & Consumer Goods.
• Expertise in creating customer-facing presentations and capability decks.

Responsibilities

• Refine and build domain artifacts with Sales/Presales/Marketing/Delivery teams.
• Work on sales campaigns and ensure domain expertise.
• Lead customer discussions on proposals and solution scoping.

Skills

Quality Engineering

Solutioning

Domain expertise

Customer engagement

Upsell/Cross sell

Job description

Overview

Qualitest is the world’s leading managed services provider of AI-led quality engineering solutions. It helps brands transition through the digital assurance journey and make the move from conventional functional testing to adopt innovations such as automation, AI, blockchain, and XR. Qualitest’s core mission is to mitigate business risks associated with digital adoption. It fulfills this through customized quality engineering solutions that leverage Qualitest’s deep, industry-specific knowledge for various sectors, including technology, telecommunications, finance, healthcare, media, utilities, retail, manufacturing, and defense. These scalable solutions protect brands through end-to-end value demonstration with a focus on customer experience and release velocity. Qualitest has offices in the United States, United Kingdom, Germany, Israel, Romania, India, Mexico, Portugal, Switzerland, and Argentina. It employs more than 7,000 engineers who serve over 400 customers worldwide. A pioneer and innovator in its industry, Qualitest is the only services provider positioned by Everest Group as a Leader in both Next-generation Quality Engineering (QE) Services PEAK Matrix® Assessment 2023 and the Quality Engineering (QE) Specialist Services PEAK Matrix® Assessment 2023.

Responsibilities

• Refine and build domain artifacts (case studies, Industry / domain capability packs etc.) for the identified priority sectors by working along with Sales/Presales/Marketing/Delivery teams
• Work with Marketing, Sales and Account Teams on sales campaigns, new deal discussions, and ensure domain expertise on our responses to customers
• Lead customer discussions on new proposals, solution scoping etc. and proven experience in taking proposals to positive closure
• Drive thought leadership on the domains (and make it visible through Qualitest portals, external forums etc.)
• Build domain capability within sectors and accounts. Plan and execute domain upskilling program for the teams
• Provide domain expertise to delivery teams, wherever required throughout the SDLC

Required Experience

12+ years of strong delivery experience, preferably in Quality Engineering

Industry/Domain expertise in at least one of the following sectors: BFSI, Media & Entertainment, Education Services, Healthcare, Technology, Retail & Consumer Goods. Preferably an SME known to the industry (do not need people with only sales experience)

Last 8-10 years should be in the same industry segment, with one or multiple customers

Expertise in creating customer facing presentations, capability decks and case studies

Should be experienced in solutioning and driving deals (upsell/cross sell) to closure

Need people experienced in Tier-1 IT services organizations