India Payroll - Global Payroll Operations Specialist

Rippling; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Office-based role

Accommodations for candidates with dis

Job summary

Rippling is seeking an experienced India payroll specialist to join the Global Payroll Operations team and support the India market. You will own core delivery workflows across statutory filings, remittances, reconciliations, and post-payroll resolution, collaborating cross-functionally to improve tooling and processes.

The role requires strong local statutory knowledge, attention to detail, and clear communication under tight timelines.

Qualifications

• 3+ years India payroll compliance experience (TDS, PT, EPF, ESIC, LWF, NPS, POI, Form 16).
• 4+ years in a client-facing payroll, payroll operations, or payroll tax role.
• Experience with statutory filings, remittances, reconciliations, audits, notices, correction filings, and year-end processes.
• Familiarity with TRACES, income tax portal workflows, quarterly TDS filings, and payroll calendars.
• Strong written and verbal English communication, analytical judgment, attention to detail, and follow-through.
• Comfort managing case queues, escalations, competing deadlines, and time-sensitive payroll issues.
• Experience with Google Workspace or Microsoft Excel for analysis, reconciliation, and task organization.
• Ability to overlap with U.S. business hours when needed; schedule is 1 PM-10 PM IST.

Responsibilities

• Own India statutory cycles, including monthly remittances, quarterly TDS filings, POI, Form 16, reconciliations, and correction filings.
• Execute and reconcile TDS, Professional Tax, EPF, ESIC, LWF, NPS, Food Coupon, challans, and related payments accurately and on time.
• Resolve customer and employee payroll issues, including tax notices, filing discrepancies, portal issues, and year-end questions.
• Advise customers and internal teams on India tax treatment, deductions, due dates, statutory filings, and compliance workflows.
• Partner with Product, Engineering, Compliance, and Support to surface calculation gaps, file defects, tooling needs, and automation opportunities.
• Turn recurring issues into SOPs, compliance calendars, case notes, product feedback, and scalable process improvements.

Skills

India payroll compliance

TDS & PT expertise

Customer-facing payroll support

English communication

Google Sheets / Excel

Time management

Cross-functional collaboration

US hours overlap

Tools

Google Workspace

Excel

Salesforce

Jira

Confluence

Zendesk

Job description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365 within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

We’re looking for an experienced India payroll specialist to join Rippling’s Global Payroll Operations team and support our India market.

This role will help scale Rippling’s India market expertise by owning core delivery workflows across statutory filings, remittances, reconciliations, customer-facing issues, agency and portal interactions, year-end activities, and post-payroll resolution.

Success requires strong local statutory knowledge, sound tax-treatment judgment, high attention to detail, and the ability to communicate clearly with customers and internal teams under tight timelines. This is a highly cross-functional role for someone who brings customer-service judgment, operational discipline, and a continuous-improvement mindset.

What You Will Do

• Own India statutory cycles, including monthly remittances, quarterly TDS filings, POI, Form 16, reconciliations, and correction filings.
• Execute and reconcile TDS, Professional Tax, EPF, ESIC, LWF, NPS, Food Coupon, challans, and related payments accurately and on time.
• Resolve customer and employee payroll issues, including tax notices, filing discrepancies, portal issues, and year-end questions.
• Advise customers and internal teams on India tax treatment, deductions, due dates, statutory filings, and compliance workflows.
• Partner with Product, Engineering, Compliance, and Support to surface calculation gaps, file defects, tooling needs, and automation opportunities.
• Turn recurring issues into SOPs, compliance calendars, case notes, product feedback, and scalable process improvements.

What You Will Need

• 3+ years of India payroll compliance experience, including TDS, PT, EPF, ESIC, LWF, NPS, POI, and Form 16.
• 4+ years in a client-facing payroll, payroll operations, or payroll tax role.
• Experience with statutory filings, remittances, reconciliations, audits, tax notices, correction filings, and year-end processes.
• Familiarity with TRACES, income tax portal workflows, quarterly TDS filings, and payroll compliance calendars.
• Strong written and verbal English communication, analytical judgment, attention to detail, and follow-through.
• Comfort managing case queues, escalations, competing deadlines, and time-sensitive payroll issues.
• Experience with Google Workspace or Microsoft Office, especially Google Sheets or Excel, for analysis, reconciliation, and task organization.
• Ability to overlap with U.S. business hours when needed; the schedule is 1 PM-10 PM IST.

Preferred Qualifications

• Background in a payroll provider, accounting firm, HRIS/payroll SaaS, EOR/global payroll, or high-growth operations environment.
• Experience partnering with Product, Engineering, Compliance, Support, or Operations to improve payroll tooling and workflows.
• Familiarity with Salesforce, Jira, Confluence, Zendesk, payroll systems, or similar case-management and documentation tools.
• Strong documentation habits, including SOPs, compliance calendars, knowledge articles, audit-ready notes, and process controls.
• Ability to identify recurring payroll issues, find root causes, and translate them into product feedback or automation opportunities.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [e-mail].

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.