India - Account Executive SPOR

Inchcape Shipping Services; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Inchcape Shipping Services is seeking a role based in Guindy, Chennai to operate a centralized SPOR function for financial services globally. You will manage payments, SOA preparation, FX workflows and ensure SLA/KPI targets are met within our operational and financial strategy.

Key tasks include notifying nominated calls, liaising with agents for PDA uploads, requesting prefunding, and posting transactions in the internal system while maintaining strong external and internal communications.

Qualifications

• Experience at Business Unit level with excellent communication skills.
• Ability to meet deadlines through good time management and allocation of priorities.

Responsibilities

• Manage notification of nominated calls under this product and create jobs in the system.
• Liaise with agents for upload of PDAs.
• Request prefunding from customer where applicable.
• Prepare payments to agents for PDA or FDA payments and ensure SLA timings.
• Verify FDA received from LPA within Optic and manage FX payments.
• Share DA OUT with customer via email or portal and recoverables with vendors.

Skills

Communication skills

Time management

Prioritisation

Education

GCSE or equivalent

Tools

Unit 4

Job description

Who are Inchcape

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Role Type : Permanant, Full Time

Location : Guindy, Chennai

Purpose of the Job :

Centralised SPOR ( Single Point of Remittance) function within the Onecape HUB focused on servicing customers that require one PIC for financial services globally (contracted and spot calls). This is to include SOA preparation / utilizing FX platforms for payments on behalf of the customers that fall under this product.

This will include ensuring SLA s/KPI targets are adhered to in accordance with our operational/financial strategy

Key Accountabilities :

• Managing notification of nominated calls under this product and creating jobs in our operational system
• Liaising with agents for upload of PDA s
• Requesting prefunding from customer where applicable
• Payment preparation to agents for either PDA or FDA payment
• Adhere to SLA timings for different payment types
• Verifying FDA received from LPA within Optic
• Managing FX payments for DA OUT generation
• Sharing DA OUT with customer via agreed method i.e email, customer portal
• Management of funds due from agents and recover accordingly
• Dispute resolution
• Adhere to global bank account verification policy (LOBD)
• Transaction posting within internal accounting system (Unit 4)
• Communication externally and internally
• Escalation on vendors/LPA s where recoverables are overdue
• Customer reporting to include SOA and recoverables on AR
• Recover hub fee from LPA/customer where applicable

Key Deliverables :

• Maximise working capital by adhering to policies for their financial accountabilities
• Accurate recording of accounting transactions
• Clear communication with internal/external stakeholders
• Maximise FX to contribute towards revenue growth
• Maintain customer relationships

Competency requirements

• Direct
• Customer Focus
• Ethics & Integrity
• Organisational Commitment
• Health & Safety Compliance
• Key
• Planning and Delivery
• Initiative
• Quality Focus
• Financial Accountability
• Managing Work Processes
• Planning and Delivery
• Team Work
• Management
• Establish focus

Knowledge, Experience and Skills :

Essential

• Experience at Business Unit level with excellent communication skills
• Ability to meet deadlines through good time management and allocation of priorities

Desirables

• Experience of working in a target driven environment
• Process oriented
• Understanding of company s applications including Unit 4

Education and professional qualification :

Essential

• Minimum GCSE or equivalent

Why Inchcape Shipping Services

We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realize the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the cente of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

• Global Perspective - we connect the world and see the bigger picture.
• The Power of People - we rely on the strength of local agent knowledge and relationships.
• Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:

• - A retirement savings plan
• - Life assurance
• - Holiday
• - Competitive salary
• - Employee Assistance Programme
• - Career development and progression opportunities
• - Values Award celebration events

Plus, much more!

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.