(IND) SYSTEMS ADMINISTRATOR, TECHNOLOGY OPERATIONS

Walmart Global Tech India; Chennai District; Hybrid; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Flexible, hybrid work

Benefits package

Job summary

Walmart Global Tech India is hiring a Product Manager for the Content Operations Team to drive catalog data quality improvements across our eCommerce ecosystem. You will shape the roadmap for search algorithmic enhancements and system capabilities, collaborating with operations, tech and product teams to deliver value at scale.

You will work in a hybrid setup in Bangalore/Chennai, focusing on improving vendor submissions, data validation, and overall customer experience across Walmart stores and

Qualifications

• Bachelor's degree in Business, Marketing, Information Technology or related field plus 2–3 years in Retail catalog operations/marketing/IT.
• Analytical mindset with ability to mine data and identify validation gaps.
• Proven ability to drive improvements through cross-functional teams.

Responsibilities

• Define and prioritize roadmap for catalog data quality improvements.
• Work with ops, tech and product teams to address validation gaps.
• Deliver on delivery management across internal and external sites for the category.

Skills

KPI management

Data analysis

Cross-functional collaboration

Delivery management

Process validation

Stakeholder communication

Problem solving

Attention to detail

Education

Bachelor's degree

Tools

MS Excel

Job description

About Team

Content Operations Team is chartered with one of the initiatives to build an audit organization that validates vendor submissions (in terms of content and images) to meet Walmart's Standard Operating Procedures (SOPs) & Style Guides and work with vendors to retrieve additional information as needed. The team will also set standards for content acquisition and deliver high quality catalog across omni channel platform to provide better user & customer experience across thousands of Walmart stores and ecommerce businesses.

What You Will Do

eCommerce is a top priority and growth area for Walmart, all set to further accelerate with the growing internet penetration and smartphone adoption. As a member of Content Operations Team, you would be working on improving Catalog data quality. It would involve building products through software engineering in the domain of Catalog management, machine learning, big data etc. As the product manager for the Content Operations Team, you would be responsible for defining the roadmap for Search Algorithmic improvement, System Capabilities, etc

What You Will Bring

• Bachelor’s degree and 2 to 3 years’ experience in Retail catalog Business/Program Management
• Manage KPIs including Productivity, Quality, Utilization and Process changes across single or multiple categories
• Analyzes data and is responsible for highlighting validation gaps, recommending solutions, driving/influencing inter-function decisions with ops, tech and product teams.
• Ability to manage day to day deliverables across inhouse and external partner sites for the given category
• Process expertise in category/product validation process within retail business
• Ability to handle delivery management across transactional processing organization
• Manage stakeholders through effective written and oral communication
• Identify opportunities to eliminate process redundancy.
• Work effectively in a cross-functional environment.
• Has problem solving skills and attention to details
• Excellent communication, strong organizational skills and very detail-oriented
• MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided
• Strong analytical skills – Ability to do high school level arithmetic
• Familiarity with navigating the internet – research techniques on the internet and finding required
• Mandatory Skills
• Metrics management, transaction management, Analytical Skills, finding root cause of problem, ability to come up with new ideas, people development
• Minimum Qualifications;
• Bachelor's degree in Business, Marketing, Information Technology or related field and appropriate experience in Retail catalog operations, Marketing, Merchandising or information technology
• 2-3 years’ experience in Retail catalog operations

Additional Preferred Qualifications

• Experience in Design, Customer Experience, Data Analytics & Visualization.
• Experience with a Supplier to Walmart or Agency in a role related to Item Setup, Product attribution

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work

Walmart's culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore/Chennai] office for daily work, with the flexibility for associates to manage their personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, pto, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." by fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal opportunity employer

Walmart, inc., is an equal opportunities employer – by choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Business Analytics, Contract Management, Customer Care, Information Technology, Microsoft Office, Programming Languages

Primary Location...Tower 1, Part Of 1st, 2nd To 4th Flrs, Intl Tech Park Radial Road (radial It Park Pvt Ltd), , India