IND Benefits Processor I

Aon plc; Gurgaon; Hybrid; INR 240,000 - 380,000; Full time

Job summary

Aon plc in Gurgaon is hiring a Benefits Processor I to support health solution administration within a hybrid work model. The role focuses on benefits processing, reporting, and client queries, with a 12 PM–9 PM shift.

The ideal candidate is a graduate fresher with 0–1 year experience, strong communication, attention to detail, and proficiency in MS Office/Excel. Training and career growth opportunities are provided.

Qualifications

• Graduate Fresher required (non-technical grads allowed).
• 0–1 years of relevant experience required.

Responsibilities

• Administer benefit schemes for employees of clients.
• Generate reports on member activity and respond to queries.
• Prepare letters and documentation and assist with reporting.
• Maintain regulatory and statutory knowledge relevant to benefits.
• Support client implementations and understand reporting needs.
• Build strong relationships with client teams and colleagues.

Skills

Clear communication

Attention to detail

Collaboration

MS Office proficiency

Education

Graduate Fresher (Non-Tech)

Tools

MS Office

Excel

Job description

Job Title- Benefits Processor I

Solution Line- Health Solutions

Position type- Full Time

Work Location- Gurgaon

Working style- Hybrid

Cab Facility- Yes

Shift Time – 12PM to 9PM

People Manager role: No

Required education and certifications critical for the role- Graduate Fresher (Except Tech Grad)

Required years of experience – 0 – 1 Years’ experience in relevant field

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.
INFORMATION ABOUT THE BUSINESS

Aon Health and Benefits takes a long-term view of benefits management that aims to help companies achieve a balance between using benefits as a retention tool and managing escalating costs. These offerings include end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach.
GENERAL DESCRIPTION OF ROLE:

The Colleague will have a specific focus depending on their functional business area: Colleague will administer benefit schemes for the employees of our clients. The Colleague is responsible for generating reports on member activity and responding to queries from members, providers and clients and producing letters and documentation and preparing reports.
JOB RESPONSIBILITIES (List 6-10 major responsibilities in the role):

The Colleague provides high quality administration support for internal and external clients by:

• Learning about clients, systems and tools and being proficient in processing and checking.
• Contributing to the team as a whole, supporting the rest of the team based on their needs.
• Sharing best practice with colleagues through process and tool training.
• Identifying issues with processes handled in teams and driving a process to find and implement solutions.
• Implementing changes to tools and documentation needed to support effective service delivery. Participating in new client implementations & understand the reporting.
• Participating in new client implementation and understand the reporting.
• Building strong relationships with client teams, peers & displaying teamwork.
• Maintaining required technical knowledge and behavioral standards and expertise, especially all regulatory and statutory requirements.

SKILLS/COMPETENCIES REQUIRED (List 4-8 skills required to get the job done):

• Good communication skills, both verbal and written.
• Strong attention to detail and commitment to provide on-going quality
• Collaboration and Teamwork
• MS office and Excel Knowledge

HOW WE SUPPORT OUR COLLEAGUES

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.