IND_75900002_Travel Consultant II

BCD Travel; Mumbai; Remote; INR 300,000 - 420,000; Full time

Benefits offered by this job

Remote opportunities

Career growth

Generous vacation days

Wellbeing programs

Travel industry perks

Inclusive environment

Job summary

BCD Travel is seeking a Travel Associate who will be the face of the company, assisting corporate clients with travel planning and reservations while upholding client policies. You’ll communicate with clients, respond to requests for current and new bookings, and ensure compliance with travel policies and industry regulations.

This role supports a flexible, virtual work environment and opportunities to grow within a leading global travel manager.

Qualifications

• Extensive experience dealing with corporate clients.
• Working knowledge of travel industry policies and processes.
• Advanced skills in Amadeus GDS (mandatory).
• Knowledge of transit visas preferable.
• Strong verbal and written communications in English.

Responsibilities

• Search and confirm travel reservations for the customer.
• Provide consultation based on client travel policy.
• Fulfill regulations (DOT, TSA, passports, visas, etc.).
• Provide industry information such as low fares, exchange costs, and penalties.
• Review operational processes and client relationships for improvements.
• Maintain and expand knowledge of the travel industries.

Skills

Client facing experience

English communication

Travel industry knowledge

Tools

Amadeus GDS

Job description

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo! As a Travel Associate, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Associate, you will

• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About You

• Extensive experience dealing with Corporate Clients (Client Facing experience)
• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in GDS Amadeus (Mandatory)
• Knowledge on Transit visa preferable
• Strong verbal and written communication skills in English

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

We’re dedicated to building a diverse, inclusive and authentic workplace.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.