Incident Advisor

A.P. Moller - Maersk; Mumbai; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Maersk in Mumbai seeks a self-motivated professional with maritime law expertise to manage charterparty disputes for Maersk Chartered fleet within the Incident & Claims organization.

You will coordinate with internal functions and external stakeholders, oversee investigations, support claims strategy, and negotiate with third parties to protect vessel schedules and recovery opportunities.

Qualifications

• Graduate with proven experience in managing maritime casualties, cargo claims, maritime litigation.
• Sound shipping knowledge and understanding of operations.
• In-depth understanding of legal principles underpinning international trade, bills of lading and COGSA.

Responsibilities

• Manage and coordinate Major Incidents and Shipment Incidents from initial notification through stabilization, investigation and resolution.
• Undertake early assessment to identify potential exposures (operational, cargo, vessel, liability, insurance, legal).
• Coordinate with internal functions and external stakeholders to establish incident response and claims strategy.
• Coordinate incident-related stakeholder communication and escalation of significant developments.
• Support loss mitigation, recovery opportunities and allocation of incident-related costs.
• Negotiate with vendors/terminals/owners and liaise with P&I clubs for claims above deductibles.

Skills

Maritime law

Maritime casualty management

Cargo claims

Maritime litigation

Shipping knowledge

Bills of lading & COGSA

Education

Graduate degree in a relevant field

Job description

Introduction:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting‑edge technologies and unlock opportunities on a global scale. Together, let’s sail towards a brighter, more sustainable future with Maersk.

What we offer:

• Impact: Your work will directly contribute to the success of our global operations.
• Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally.
• Innovation: Join a forward‑thinking team that embraces innovation and cutting‑edge technologies.
• Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.
• Work-Life Balance: We value work‑life balance and offer flexible working arrangements to support our employee.

About the Position:

We are seeking a self‑motivated and dedicated professional with a flair of maritime law, to handle the charterparty disputes involving Maersk Chartered fleet. The vacancy will fill a role within Maersk Incident & Claims organization, and is based at Mumbai, India.

This role offers a unique opportunity to further develop a career as a specialist within the area of Defence claims. The position is based in Mumbai, India and will report to Head of Incident Management.

The nature of this profile demands one to be contribute independently whilst managing multiple global stakeholders.

Incident mgmt. – major and shipment

• Manage and coordinate assigned (within the wider Insurance and Incident Management Team) Major Incidents and Shipment Incidents from initial notification through stabilization, investigation and resolution.
• Undertake early assessment to identify potential operational, cargo, vessel, liability, insurance and legal exposures.
• Coordinate with relevant internal functions and external stakeholders to establish an appropriate incident response and claims strategy.
• Retrieve cargo lists and drafting of customer advisories.
• Arrange and coordinate surveyors, experts, correspondents and external counsel where required.
• Support evidence preservation, investigations, surveys, documentation and fact gathering.
• Coordinate incident‑related stakeholder communication and ensure timely escalation of significant developments.

Chartered Liability to hull

• Support loss mitigation, recovery opportunities and appropriate allocation of incident‑related costs.
• The candidate should be able to handle associated claims under CLH (Charterer’s Liability to Hull).
• Candidate should be able to co‑ordinate effectively with Liner operations for operational works and that all matters within the responsibilities are handled expeditiously and with least impact to the Vessels schedule.
• Candidate should be able to negotiate effectively with vendors/Terminal/Stevedores/Vessel Owners and look at opportunity to mitigate Charterers cost & time.
• Candidate should be able to understand the Charter Party and effective bridge the communications with P&I club for claims above the deductible limit.
• Provide effective negotiations and improve the scope of recovery of claims from responsible stevedores/Terminal.
• Provide fast and competent responses to queries from all stakeholders namely Vessel owners, Terminal, and operations.
• Provide feed‑back allowing for preventive measures in repetitive/recurring claims situations.
• Participates in continuous improvement opportunities by providing specific feedback on types of issues encountered including trends to issues.

Qualifications

• Graduate with proven experience in managing maritime casualties, cargo claims, maritime litigation
• Sound shipping Knowledge and understanding of operations.
• In depth understanding of legal principles underpinning international trade, bills of lading and COGSA.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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