Inbound Sales Development Representative

Rippling; Bengaluru; Hybrid; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Hybrid work model

In-office three days a week

Job summary

Rippling’s India-based Inbound SDR role is a fast-paced, high-velocity position focused on qualifying inbound leads and setting qualified meetings for Account Executives. You will become a product expert across our platform while navigating a strategic sales process, contributing to a growing sales organization and pipeline.

The role operates on IST shift (9am–6pm IST) with a hybrid model requiring three in-office days per week in Bangalore.

Qualifications

• Strong communication, especially on the phone and in short, sharp written outreach.
• Own every lead assigned to you from first touch to a clear outcome, with fast response times and consistent follow-up.
• Comfort in a fast-paced environment and with learning a complex, evolving product.
• Coachability: you take feedback, apply it quickly, and improve from one call to the next.
• Curiosity and initiative: you ask good questions and find ways to get better without waiting to be told.
• Ability to collaborate with others and work cross functionally among different teams at Rippling.
• Desire to join a competitive team based environment.

Responsibilities

• Become a product expert across our full platform and understand the competitive landscape
• Respond to inbound leads from paid, social, organic, and demand generation channels, and qualify them against defined criteria
• Run discovery calls with strategic, thoughtful messaging
• Book quality meetings for Account Executives
• Multithread into accounts that have come in through inbound to reach more decision-makers
• Hit set daily, weekly, and monthly KPIs
• Join weekly enablement sessions, call reviews, and 1:1 coaching, and put the feedback to use quickly
• Keep Salesforce accurate and up to date
• Use Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Apollo, and our dialer to work efficiently

Skills

Clear communication

Fast response times

Lead qualification

Cross-functional collaboration

Curiosity and initiative

Tools

Salesforce

Outreach

LinkedIn Sales Navigator

ZoomInfo

Apollo

Dialer

Job description

Inbound SDR - India

Location: Bangalore, India

Department: Sales Development

About the role

Inbound SDR role at Rippling provides a unique opportunity - we're looking for a talented and ambitious Inbound SDR who can manage high velocity top-of-funnel sales qualification, while also navigating a very strategic sales process.

Our Inbound SDRs are responsible for prospecting and qualifying new customers and channel partners for Rippling. We’re building a team that will require a “winning” attitude, a high sense of urgency, and a passion for sales. As an Inbound SDR at Rippling, you will have the opportunity to help shape processes and build pipelines to support your Account Executive counterparts immediately. We believe in promotion from within and transparency on career paths that allow you to grow in your sales profession.

Note:

1. This will be an IST shift role, i.e. 9am to 6pm IST.

2. Hybrid: in the Bangalore office 3 days a week (Monday, Tuesday, Thursday).

What you will do

• Become a product expert across our full platform and understand the competitive landscape
• Respond to inbound leads from paid, social, organic, and demand generation channels, and qualify them against defined criteria
• Run discovery calls with strategic, thoughtful messaging
• Book quality meetings for Account Executives
• Multithread into accounts that have come in through inbound to reach more decision-makers
• Hit set daily, weekly, and monthly KPIs
• Join weekly enablement sessions, call reviews, and 1:1 coaching, and put the feedback to use quickly
• Keep Salesforce accurate and up to date
• Use Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Apollo, and our dialer to work efficiently

What you will need

• Strong communication, especially on the phone and in short, sharp written outreach
• Own every lead assigned to you from first touch to a clear outcome, with fast response times and consistent follow-up
• Comfort in a fast-paced environment and with learning a complex, evolving product
• Coachability: you take feedback, apply it quickly, and improve from one call to the next
• Curiosity and initiative: you ask good questions and find ways to get better without waiting to be told
• Ability to collaborate with others and work cross functionally among different teams at Rippling
• Desire to join a competitive team based environment

What success looks like

• Month 1: onboarding on our product, customers, sales methodology, tools, and messaging
• Month 2: working live leads, with a focus on speed to lead, qualification quality, and a partial quota
• Month 3: full ramp and booking qualified meetings consistently
• Beyond: building the skills and track record to grow at Rippling, whether that’s toward an Outbound SDR role, SDR leadership, or another go-to-market path

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [e-mail]

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

About the Company

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock— and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.