IN_Sr Associate_Business Analyst- Techno Functional _GCC_Advisory_Pune

PwC South Africa; Pune District; On-site; Confidential; Full time

Job summary

PwC South Africa seeks a Senior Associate – Business Analyst to join the Advisory team in Pune. The role blends strategy consulting, operating model design, and technology orientation to support FS GCCs across multiple domains including banking, payments, lending, risk, and data platforms.

The candidate will drive cost optimization, process improvement, and AI-enabled transformation, with travel to client sites as required.

Qualifications

• MBA with strategy/operations/finance/technology management preferred.
• 6-7 years experience in Financial Services GCC / GIC / Shared Services.
• Experience in FS GCC space, preferably with a Big 4 or reputed firm.
• Willingness to travel for client delivery and implementation.

Responsibilities

• Support FS GCC strategy formulation and operating model design.
• Benchmarking, cost and productivity optimization for FS clients.
• Design target operating models for FS GCCs across core functions.
• Lead process standardization and re-engineering across banking ops.
• Identify AI and automation opportunities and partner with tech teams.

Skills

GCC Consultant

PowerPoint storytelling

Excel-based analytical skills

Automation / AI / analytics

Education

MBA

Bachelor of Engineering

Tools

PowerPoint

Excel

Automation tools

Job description

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us .

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities

Location: Pune Experience: 6-7 years Education: Postgraduate (MBA - Strategy / Operations / Finance / Technology Management preferred)

Role Overview

We are seeking a Senior Associate – Business Analyst with experience in Financial Services Global Capability Centres (GCCs), combining strategy consulting, operating model design, and strong technology orientation. The role will support banking and financial services GCCs across strategy formulation, benchmarking, cost & process optimization, organization design, and AI-enabled transformation, working closely with business and technology stakeholders.

• Financial Services GCC Strategy Support
• GCC strategy formulation for Banking / Financial Services clients, including scope definition, maturity assessment, and phased growth roadmaps
• Design target operating models (TOMs) for FS GCCs across business, operations, risk, finance, and technology functions
• Work towards setting up FS transformation COEs and value realization
• Benchmarking, Cost & Productivity Optimization
• Conduct FS-specific benchmarking across cost, productivity, pyramid, span of control, and service mix
• Drive cost optimization and productivity improvement initiatives using automation, technology leverage, and demand shaping
• Process Optimization (Business + Technology)
• Lead process standardization and re-engineering initiatives across banking operations and technology-enabled processes
• Apply Lean / Six Sigma / consulting frameworks to improve efficiency, quality, and control effectiveness
• Technology & AI Enablement
• Identify opportunities to embed AI, automation, and digital solutions within FS GCC processes
• Support AI use-case identification and prioritization (e.g., operations efficiency, risk & controls, reporting, decision support)
• Work with technology teams on AI-enabled operating models, automation roadmaps, and productivity tracking
• Understand and support initiatives across core banking, payments, lending, risk, and data platforms

Preferred Candidate Profile (Refined)

• 6-7 years experience in Financial Services GCC / GIC / Shared Services
• Prior experience with Big 4 or reputed consulting firms working in the FS GCC space
• Strong exposure to strategy, benchmarking, cost optimization, org design, and technology led process transformation
• Technology orientation with exposure to:
• Banking platforms (core banking, payments, lending, risk systems)
• Automation / AI / analytics initiatives in FS environments
• Strong PowerPoint storytelling and Excel-based analytical skills
• Candidate should be willing to travel to client location within and out Bangalore on project basis for project delivery and implementation

Mandatory Skill sets

• GCC Consultant

Preferred skill sets

• GCC Consultant

Years of experience Required

4-8 Years

Education Qualification

MBA, BCOM

Degrees/Field of Study required

MBA (Master of Business Administration), Bachelor of Engineering

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

September 9, 2026

Optional Skills

• Acceptance Test Driven Development (ATDD)
• Acceptance Test Driven Development (ATDD)
• Accepting Feedback
• Active Listening
• Analytical Thinking
• Android Operating Systems
• API Management
• Appian (Platform)
• Application Development
• Application Frameworks
• Application Lifecycle Management
• Application Software
• Business Process Improvement
• Business Process Management (BPM)
• Business Requirements Analysis
• C#.NET
• C++ Programming Language
• Client Management
• Code Review
• Coding Standards
• Communication
• Computer Engineering
• Computer Science
• Continuous Integration/Continuous Delivery (CI/CD)
• Creativity {+ 46 more}

Are you ready to make a difference?

Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation.

We'll help you grow your skills through challenging, meaningful work so you can go further.