IN_Manager_Infrastructure Engineer_GCC_Advisory_Pune

PwC; Pune District; On-site; INR 1,800,000 - 3,600,000; Full time

Job summary

PwC India is seeking a Manager in Business Application Consulting to lead infrastructure and operations for large hybrid environments across on-premises and cloud platforms. You will drive automation, DR readiness, and observability initiatives while collaborating with cross-functional teams to ensure business continuity and optimal performance.

The role emphasizes governance, security, and scalable architecture, with a focus on applying modern infrastructure practices to clients’

Responsibilities

• Manage and maintain large-scale hybrid infrastructure environments across on-premises and cloud platforms.
• Ensure high availability, resiliency, scalability, and performance of critical business applications and infrastructure services.
• Lead proactive monitoring, incident response, problem management, and infrastructure health assessments.
• Perform root cause analysis (RCA) for major incidents and implement preventative measures.
• Drive service availability improvements through automation and operational excellence initiatives.
• String understanding on Application Modernization , Replication, Failover Strategy
• Cloud & Hybrid Infrastructure Support and optimize Azure, AWS, Azure Local (Azure Stack HCI), and hybrid cloud environments.
• Participate in cloud migration, modernization, and transformation initiatives.
• Design and implement resilient infrastructure architectures supporting business continuity requirements.
• Collaborate with application, cloud, security, and infrastructure teams during cloud adoption programs.
• Lead DC/DR planning, execution, testing, and governance activities.
• Define and validate RPO/RTO objectives.
• Execute disaster recovery drills, failover testing, and recovery validation exercises.
• Ensure operational readiness for business continuity and infrastructure resiliency requirements.
• Implement infrastructure provisioning and configuration management using Terraform and Ansible.
• Develop and maintain automation workflows to improve operational efficiency.
• Automate routine operational activities, infrastructure deployments, compliance checks, and service restoration tasks.
• Support Infrastructure-as-Code standards, reusable templates, and automation governance.
• Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets.
• Establish reliability metrics and operational KPIs.
• Support reliability-focused architecture reviews and capacity planning activities.
• Drive continuous service improvement initiatives through data-driven operational insights.
• Build and enhance monitoring, alerting, and observability dashboards.
• Establish predictive monitoring and proactive issue detection capabilities.
• Analyze infrastructure and application telemetry to identify performance bottlenecks.
• Improve visibility using enterprise monitoring and observability platforms.
• Administer and optimize VMware infrastructure.
• Manage SAN/Storage platforms, storage performance, and capacity planning.
• Support backup and recovery solutions, ensuring recovery readiness and compliance requirements.
• Maintain secure, scalable, and governed infrastructure environments.
• Ensure adherence to enterprise governance, operational sta

Job description

Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Operations
Management Level
Manager
Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us .

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities

Infrastructure & Operations

• Manage and maintain large-scale hybrid infrastructure environments across on-premises and cloud platforms.
• Ensure high availability, resiliency, scalability, and performance of critical business applications and infrastructure services.
• Lead proactive monitoring, incident response, problem management, and infrastructure health assessments.
• Perform root cause analysis (RCA) for major incidents and implement preventative measures.
• Drive service availability improvements through automation and operational excellence initiatives.
• String understanding on Application Modernization , Replication, Failover Strategy
• Cloud & Hybrid Infrastructure Support and optimize Azure, AWS, Azure Local (Azure Stack HCI), and hybrid cloud environments.
• Participate in cloud migration, modernization, and transformation initiatives.
• Design and implement resilient infrastructure architectures supporting business continuity requirements.
• Collaborate with application, cloud, security, and infrastructure teams during cloud adoption programs.

Disaster Recovery & Business Continuity

• Lead DC/DR planning, execution, testing, and governance activities.
• Define and validate RPO/RTO objectives.
• Execute disaster recovery drills, failover testing, and recovery validation exercises.
• Ensure operational readiness for business continuity and infrastructure resiliency requirements.

Automation & Infrastructure as Code (IaC)

• Implement infrastructure provisioning and configuration management using Terraform and Ansible.
• Develop and maintain automation workflows to improve operational efficiency.
• Automate routine operational activities, infrastructure deployments, compliance checks, and service restoration tasks.
• Support Infrastructure-as-Code standards, reusable templates, and automation governance.

SRE & Reliability Engineering

• Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets.
• Establish reliability metrics and operational KPIs.
• Support reliability-focused architecture reviews and capacity planning activities.
• Drive continuous service improvement initiatives through data-driven operational insights.

Observability & Monitoring

• Build and enhance monitoring, alerting, and observability dashboards.
• Establish predictive monitoring and proactive issue detection capabilities.
• Analyze infrastructure and application telemetry to identify performance bottlenecks.
• Improve visibility using enterprise monitoring and observability platforms.

Platform & Virtualization Management

• Administer and optimize VMware infrastructure.
• Manage SAN/Storage platforms, storage performance, and capacity planning.
• Support backup and recovery solutions, ensuring recovery readiness and compliance requirements.
• Maintain secure, scalable, and governed infrastructure environments.

Governance & Compliance

• Ensure adherence to enterprise governance, operational sta