IN_Associate_Servicenow Developer’s_GCC_Advisory_Bangalore

PwC India

Bengaluru

On-site

INR 1,500,000 - 2,100,000

Full time

2 days ago
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Job summary

PwC India in Bengaluru seeks a ServiceNow-focused consultant to deliver HRSD/WSD solutions, including workflows, forms, and portals.

You will configure HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events, and build custom apps.

Collaborate with clients to implement REST/SOAP integrations, leverage Integration Hub, and ensure smooth adoption of HR service delivery. Qualifications include 3–6 years in ServiceNow, BE/BTech, and strong JavaScript skills.

Qualifications

  • 3–6 years of experience in ServiceNow HRSD/WSD or similar roles.
  • Experience configuring HRSD modules: Case, Knowledge Management, Employee Service Center.
  • Experience with REST/SOAP integrations and platform development (JavaScript).

Responsibilities

  • Build and customize ServiceNow HRSD/WSD workflows, forms, widgets, and portals.
  • Configure HRSD modules and lifecycle events for client HR needs.
  • Develop integrations with external HR systems using REST/SOAP and Integration Hub.

Skills

ServiceNow HRSD
ServiceNow WSD
REST APIs
SOAP APIs
JavaScript
Glide APIs
Integration Hub
Business Rules
Script Includes
Platform Development

Education

Bachelor of Engineering

Tools

REST
SOAP
JavaScript
Glide APIs
Integration Hub

Job description

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Why PWC

At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences foreach other. Learn moreabout us. At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities
  • Build and customize ServiceNow HRSD (HR Service Delivery)/WSD (Workplace Service Delivery) workflows, forms, widgets, and portals.
  • Configure and manage HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events
  • Build custom applications, workflows, and solutions within the WSD suite, including modules for desk booking, visitor management, and space management.
  • HRSD/WSD, Custom Apps (App Engine), SecOps/GRC (IRM), Now Assist , CSDM, ITOM, ITAM, CSM, SPM. Platform
  • Develop integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) using REST/SOAP.
  • Integrations: Implement integrations with other security tools and systems using REST/SOAP APIs and Integration Hub.
  • ServiceNow HRSD/WSD certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD ), Certified System Administrator (CSA)
  • Proficiency in ServiceNow HRSD/WSD and experience with core platform development (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).
  • ServiceNow HRSD/WSD certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD ), Certified System Administrator (CSA)
Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Why PWC

At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences foreach other. Learn moreabout us. At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities
  • Build and customize ServiceNow HRSD (HR Service Delivery)/WSD (Workplace Service Delivery) workflows, forms, widgets, and portals.
  • Configure and manage HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events
  • Build custom applications, workflows, and solutions within the WSD suite, including modules for desk booking, visitor management, and space management.
  • HRSD/WSD, Custom Apps (App Engine), SecOps/GRC (IRM), Now Assist , CSDM, ITOM, ITAM, CSM, SPM. Platform
  • Develop integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) using REST/SOAP.
  • Proficiency in ServiceNow HRSD/WSD and experience with core platform development (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).
  • Integrations: Implement integrations with other security tools and systems using REST/SOAP APIs and Integration Hub.
  • ServiceNow HRSD/WSD certificates, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD ), Certified System Administrator (CSA)
Mandatory skill sets
  • Build and customize ServiceNow HRSD (HR Service Delivery)/WSD (Workplace Service Delivery) workflows, forms, widgets, and portals.
  • Configure and manage HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events
  • Build custom applications, workflows, and solutions within the WSD suite, including modules for desk booking, visitor management, and space management.
  • Develop integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) using REST/SOAP.
  • Proficiency in ServiceNow HRSD/WSD and experience with core platform development (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).
  • Integrations: Implement integrations with other security tools and systems using REST/SOAP APIs and Integration Hub.
  • ServiceNow HRSD/WSD certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD ), Certified System Administrator (CSA)

Years of experience required: 3 to 6 years Education qualification: BE/ B.Tech /MBA/MCA

Education

(if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications

(if blank, certifications not specified)

Required Skills

ServiceNow Customer Service Management (CSM), ServiceNow IT Operations Management (ITOM)

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Documentation Development, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Optimism, Performance Assessment, Performance Management Software, Problem Solving, Product Management, Product Operations, Project Delivery {+ 11 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date

August 4, 2026

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