IN_Associate_IT Litigator_Strategy & Governance_Advisory_Gurgaon

PwC India; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

PwC India in Gurgaon seeks a compliance professional for cybersecurity governance. You will handle appeals, track resolutions, ensure timely, accurate records, and analyze user grievances to identify trends.

You will prepare advisories and court-order summaries for regulators and stay updated on IT laws to support business needs. Required: LLB, 3+ years in IT law or grievance handling, data management, and strong communication skills.

Qualifications

• 3+ years of experience in IT governance, compliance, or grievance handling.
• Knowledge of IT Act and IT rules.
• Experience handling regulatory communications and court orders.
• LLB degree required.

Responsibilities

• End-to-End Appeals Handling: analyze appeals, prepare briefs, draft responses.
• Tracker Maintenance: keep appeals and resolutions up-to-date.
• Accuracy and Timeliness: ensure accurate, timely recording of information.
• User Grievance Triage and Analysis: analyze grievances from multiple channels.
• Identify Trends: find recurring issues to improve processes.
• Assisting with Communication: prepare advisories and court-order summaries for regulators.

Skills

IT Act knowledge

Grievance handling & response

Data management

Communication

Education

Bachelor of Laws

Job description

Job Description & Summary

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.

In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisation's security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences foreach other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary

A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations , partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

As a compliance specialist , you will play a crucial role in ensuring adherence to legal and regulatory requirements related to information technology. Your responsibilities will span from handling appeals to monitoring regulatory updates and providing strategic guidance to minimize operational disruptions. Here are the key aspects of your role at the client- Appeals Handling :

• End-to-End Management: Handle appeals from start to finish, including analyzing the appeal, preparing concise briefs, and drafting well-structured responses.
• Compliance Focus: Ensure that all responses align withorders and legal guidelines.

Tracker Maintenance:

• Up-to-Date Records: Regularly update and maintain track of all appeals and resolutions.

Accuracy and Timeliness:

• Ensure accurate and timely recording of relevant information.

User Grievance Triage and Analysis:

• Multichannel Approach: Analyze user grievances reported through various channels (such as emails, social media, or customer support) promptly.

Identify Trends:

• Identify recurring issues and trends to improve processes and address user concerns effectively.

Assisting with Communication:

• Advisories and Notices: Collaborate with the team to prepare responses and related communication for advisories, notices, or correspondence with regulators.
• Court Orders Summaries: Create concise summaries of court orders for internal use.

Regulatory Updates and Impact Assessment:

• Stay Informed: Keep abreast of new regulations, important court orders, and general news related to IT laws.
• Summarize Impact: Analyze the impact of regulatory changes on the company and its stakeholders.
• Strategic Recommendations: Propose implementation strategies to ensure compliance while minimizing operational disruptions.

Mandatory S kill S ets :

• Knowledge on the IT Act, Grievance handling and response

Preferred Skill Sets:

• Data Management & Communication

Years of Experience required :

• 3 + Years

Education Qualification :

• LLB required

Education

Degrees/Field of Study required: Bachelor of Laws

Degrees/Field of Study preferred:

Required Skills

Litigation

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Cloud Security, Communication, Conducting Research, Cyber Defense, Cyber Threat Intelligence, Emotional Regulation, Empathy, Encryption, Inclusion, Information Security, Intellectual Curiosity, Intelligence Analysis, Intelligence Report, Intrusion Detection, Intrusion Detection System (IDS), IT Operations, Malware Analysis, Malware Detection Tools, Malware Intelligence Gathering, Malware Research, Malware Reverse Engineering, Malware Sandboxing {+ 11 more}

Job Posting End Date

July 29, 2026